Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Keller

Summary

Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 75 pounds and adheres to commercial airline protocols.

Overview

24
24
years of professional experience

Work History

Ramp Agent Supervisor

Piedmont Airlines
02.2023 - Current
  • Inspected cargo handling equipment regularly to identify maintenance or safety concerns.
  • Managed team of cargo handlers with focus on maximum productivity and performance.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Transferred luggage from aircraft to collection areas safely using [Type] equipment.

Inventory Clerk

Carmax Autocare Center
03.2022 - 02.2023

photographer of vehicles that was brought into facility , also helped clean and detail used cars being sold.

Supervisor/Crew Trainer

Unifi Services
01.2021 - 12.2022
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Designed and delivered web-based, self-directed learning materials.
  • Built and maintained professional relationships with vendors and suppliers.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Maintained current knowledge of all team position requirements.
  • Trained and mentored [Number] new personnel hired to fulfill various roles.

Baker

Publix Grocery Store
11.2021 - 03.2022
  • Cut and shaped dough for pies, rolls and other pastries.
  • Prepared frostings and other toppings for cakes and pastries.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Replenished bakery items in display cases.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Ramp Service/Leader

United Airlines
05.1999 - 01.2021

supervise load/unload of aircraft,train new hires proper way of doing job,ina safe timely manner. also part of deice crew and fueler n cater of aircraft along with customer service agent which included loading unloading passengers.

Ramp Service Agent Supervisor

Frontier Airlines
01.1999 - 05.2004
  • Optimized space usage when loading cargo and baggage into aircraft compartments.
  • Accompanied aircraft as member of flight crew to monitor and handle cargo in flight.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Documented cargo movements and maintained updated files with real-time information.

Education

No Degree - Computer Programming

Indiana State University
Terre Haute, IN

High School Diploma -

Montbello High Scholl
Denver, CO
05.1986

Skills

  • Airline Policies
  • Sheet Banding
  • Crew Operation Improvement
  • Fallen Service Member Care

Timeline

Ramp Agent Supervisor

Piedmont Airlines
02.2023 - Current

Inventory Clerk

Carmax Autocare Center
03.2022 - 02.2023

Baker

Publix Grocery Store
11.2021 - 03.2022

Supervisor/Crew Trainer

Unifi Services
01.2021 - 12.2022

Ramp Service/Leader

United Airlines
05.1999 - 01.2021

Ramp Service Agent Supervisor

Frontier Airlines
01.1999 - 05.2004

No Degree - Computer Programming

Indiana State University

High School Diploma -

Montbello High Scholl
Joseph Keller