Joseph Kennedy
Myrtle Beach
Summary
Detail-oriented person with strong organizational skills and customer service experience. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Bartender/Server
Island Bar & Grill
08.2005 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Managing Partner
Kennedy Insurance Associates, LLC
05.2008 - 07.2021
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Prepared insurance applications and related documentation to obtain quotes.
- Participated in ongoing professional development opportunities, staying current on industry advancements and enhancing skills to better serve clients.
- Conducted regular reviews of client accounts to identify areas for improvement or adjustments needed based on changing market conditions.
Assistant Store Manager
Boca Enterprises
08.1996 - 09.2005
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Completed routine store inventories.
- Assisted store manager in meeting standards for customer service and quality.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
High School Diploma -
Watertown High School
Watertown, CT06.1993
Skills
- Customer Service
- Team player attitude
- Clear and effective communication
- Outgoing Personality
Timeline
Managing Partner
Kennedy Insurance Associates, LLC
05.2008 - 07.2021
Bartender/Server
Island Bar & Grill
08.2005 - Current
Assistant Store Manager
Boca Enterprises
08.1996 - 09.2005
High School Diploma -
Watertown High School
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