Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joseph Kleinhenz

Charlotte,NC

Summary

Dynamic Store Manager with a strong background in mentoring staff and overseeing daily operations. Skilled in enhancing customer engagement and optimizing inventory processes to improve overall store performance.

Overview

13
13
years of professional experience

Work History

Store Manager

Pet Supplies Plus
Belmont, North Carolina
01.2021 - Current
  • Managed daily store operations to ensure efficient workflow and customer service.
  • Oversaw inventory management and restocking of pet supplies and products.
  • Trained and mentored staff on customer engagement and product knowledge.

Assistant Team Leader

Pet Supplies Plus
Willowick, Ohio
09.2018 - 01.2021
  • Assisted team leader in managing daily store operations and customer service.
  • Collaborated with team members to execute promotional displays effectively.
  • Assisted team leader in managing daily operations, delegating tasks and monitoring performance.

Shift Supervisor

Pet Supplies Plus
Chardon, Ohio
01.2016 - 09.2018
  • Supervised team members during shifts to ensure smooth operations.
  • Trained new employees on safety protocols and operational procedures.

Team Member

Pet Supplies Plus
Chardon, Ohio
01.2014 - 01.2016
  • Stocked shelves with merchandise, ensuring proper placement and visibility.
  • Processed customer transactions accurately at the cash register.

Education

Wickliffe High School
Wickliffe
06-2012

Skills

  • Inventory management
  • Visual merchandising
  • Customer relationship management
  • Employee training
  • Sales analysis
  • Team leadership

References

References available upon request.

Timeline

Store Manager

Pet Supplies Plus
01.2021 - Current

Assistant Team Leader

Pet Supplies Plus
09.2018 - 01.2021

Shift Supervisor

Pet Supplies Plus
01.2016 - 09.2018

Team Member

Pet Supplies Plus
01.2014 - 01.2016

Wickliffe High School
Joseph Kleinhenz