Joseph Knutson

• Developed strong communication skills working with diverse populations to address varying degrees of hearing loss concerns.
• Established a positive rapport with patients, fostering trust.
• Provided exceptional customer service during fittings, adjustments, and troubleshooting sessions.

Lead and support team operations training staff, coordinating tasks

Ensuring compliance with company standards, policies, and safety procedures.

Operations Management overseeing 300+ employees maintaining a professional, safe, and organized workplace.

• Maintain safety and security monitoring enforcing rules and preventing incidents
• Support rehabilitation efforts by mentoring youth,
• Complete reports and documentation on incidents, behavior, and compliance with facility policies