Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Krumm

Fayetteville,NC

Summary

Experienced food service professional with a strong foundation in food safety protocols and a commitment to delivering exceptional customer service. Proven track record of upholding high standards in fast-paced settings, collaborating effectively with team members, and quickly adapting to evolving demands. Recognized for dependable teamwork, adept problem-solving abilities, and clear communication skills that drive operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Food Service Associate

Wetzel's Pretzels
11.2024 - 04.2025
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by providing timely and efficient food service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Handled cash transactions with accuracy, balancing registers at the end of shifts.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Assisted in inventory management, ensuring adequate stock levels and minimizing waste.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Store Associate

Speedway
05.2024 - 10.2024
  • Ensuring quality customer experiences through expert customer service and operation of POS systems.
  • Maintaining a safe, clean, and visually pleasing store front.
  • Overnight security of store facilities.
  • Fresh food handling and basic cooking of food items for roller grills and sandwich heaters.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.

FedEx Package Handler

FedEx Ground
01.2024 - 03.2024
  • The job entails handling a high in flow of outbound packages of up to 150 lbs of weight, with the task of efficiently and accurately operating scanning equipment to package multiple shipping trucks in a timely manner.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Candle Maker

Hummingbird Candle Co.
08.2022 - 12.2022
  • Prepping candle vessels for specific wax and oil mixtures
  • Inspected raw, in-process and finished material and products for defects or malfunctions.
  • Ordering resupplies to the warehouse when such was needed, keeping a budget in mind.
  • Cleaned jars, scraped floors and performed other general cleaning duties.
  • Ensuring customer orders were well cared for and packaged appropriately to ensure a well put together package was delivered on time and in one piece.
  • Retrieved and transported material and supplies to and from work area and locations.

Shirt Presser

Yellow Crayon
07.2021 - 08.2021
  • Improved customer satisfaction by consistently delivering neatly pressed and wrinkle-free shirts.
  • Followed safety protocols while operating machinery.
  • Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
  • Improved customer satisfaction by delivering high-quality prints within tight deadlines.

Warehouse Associate

Cornerstone Design Co
07.2017 - 12.2019
  • Consistently lifted materials weighing as much as 100+ pounds.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Supported team members in maintaining a clean and safe work environment to prevent accidents.
  • Increased client satisfaction with precise measurements and adherence to design specifications.
  • Reduced potential delays through proactive problem-solving when encountering unforeseen challenges during construction projects.

Education

Some college - Information Technology

Methodist University
Fayetteville, NC
03.2022

High school or equivalent - undefined

Pine Forest High School
Fayetteville, NC
05.2019

Skills

  • Proficient typing skills
  • Service excellence
  • Proficient in Microsoft Office
  • Excel proficiency
  • Strong verbal communication
  • Skilled in digital tools
  • Strong organizational abilities
  • Sales and upselling
  • Experience with Windows environments
  • Accurate data entry
  • Sales experience
  • Troubleshooting and technical guidance

Timeline

Food Service Associate

Wetzel's Pretzels
11.2024 - 04.2025

Store Associate

Speedway
05.2024 - 10.2024

FedEx Package Handler

FedEx Ground
01.2024 - 03.2024

Candle Maker

Hummingbird Candle Co.
08.2022 - 12.2022

Shirt Presser

Yellow Crayon
07.2021 - 08.2021

Warehouse Associate

Cornerstone Design Co
07.2017 - 12.2019

High school or equivalent - undefined

Pine Forest High School

Some college - Information Technology

Methodist University

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