Joseph Lane
Summary
Hardworking, detail-oriented team player with strong organizational skills. Ability to handle multiple complex projects simultaneously with a high degree of efficiency and accuracy. Enthusiastic and determined candidate with top-notch customer service and relationship building abilities.
Overview
2
2
years of professional experience
Work History
ITM Video Teller
First Southern National Bank
01.2024 - Current
- As a ITM Video Teller for First Southern National Bank, I got on a video call with customers to help them with transactions, communicated effectively with co-workers all throughout the state, and provide customer service.
- Handled sensitive information securely, ensuring confidentiality and compliance with bank policies.
- Resolved complex issues promptly, reducing wait times for other customers seeking assistance.
- Delivered accurate transaction records by diligently reviewing documentation before submission for processing.
- Contributed to a positive work environment by actively participating in team meetings and collaborating on projects.
- Managed high volumes of transactions, maintaining accuracy and attention to detail.
Academic Peer Tutor
Lincoln County High School
08.2023 - 12.2023
- Collaborated with faculty members to identify struggling students and provide targeted tutoring support for academic success.
- Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.
- Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
- Boosted student confidence and motivation with personalized encouragement and constructive feedback on assignments.
Teller
PBK Bank
05.2023 - 08.2023
- As a Teller for PBK Bank, I cashed checks, processed deposits and withdraws, and helped customers find their balance in their accounts.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Maintenance Assistant
Lincoln County Fiscal Court
06.2022 - 08.2022
- As a Maintenance Assistant for Lincoln County Fiscal Court, I changed light bulbs, help fix Air Conditioning units, cleaned the Lincoln County Courthouse, and helped do the landscaping for various County Facilities.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Maintained safety conditions and standards in facility.
Education
High School Diploma -
Lincoln County High School
Stanford, KY05.2024
Skills
- Public Speaking
- Communication
- Time Management
- Leadership
- Adaptability
- Customer Relationship Building
- Goal-oriented mindset
- Security Procedures
- Virtual Assistance
- Cash Handling Accuracy
Accomplishments
- Presidential Scholar at the University of Kentucky
- Future Business Leaders of America Personal Finance competition State Winner
- 2024 KHSAA Football All District
- Lincoln County High School Football Record Holder
Awards
- 1st Place in Kentucky for Personal Finance at FBLA State Competition
- 1st Place in Kentucky for US History at Beta Club State Competition
- 2x Eagle Award for Lincoln County Middle School
- All Area, LCHS Football Team
- Keith McElroy Extra Sets and Reps Award, LCHS Football Team
- Bill Ed Leedy Patriot Award, LCHS Football Team
References
- Work, Chris Whitaker, (606) 365-4390
- Community, Jimbo Adams, (859) 519-6599
- Sport, Josh Jaggers, (859) 351-0238
- School, Laura Hamm, Laura.hamm@lincoln.kyschools.us
Timeline
ITM Video Teller
First Southern National Bank
01.2024 - Current
Academic Peer Tutor
Lincoln County High School
08.2023 - 12.2023
Teller
PBK Bank
05.2023 - 08.2023
Maintenance Assistant
Lincoln County Fiscal Court
06.2022 - 08.2022
High School Diploma -
Lincoln County High School
Similar Profiles
Joseph LaneJoseph Lane
ITM Video Teller at First Southern National BankITM Video Teller at First Southern National Bank
Reagan HammackReagan Hammack
Part Time Bank Teller at Southern National BankPart Time Bank Teller at Southern National Bank
Karen PauleyKaren Pauley
Customer Service Representative at Citizens National BankCustomer Service Representative at Citizens National Bank