Joseph Lane
Stanford,KY
Summary
Hardworking, detail-oriented team player with strong organizational skills. Ability to handle multiple complex projects simultaneously with a high degree of efficiency and accuracy. Enthusiastic and determined candidate with top-notch customer service and relationship building abilities.
Overview
2
2
years of professional experience
Work History
ITM Video Teller
First Southern National Bank
Stanford, KY
01.2024 - Current
- As a ITM Video Teller for First Southern National Bank, I got on a video call with customers to help them with transactions, communicated effectively with co-workers all throughout the state, and provide customer service.
- Handled sensitive information securely, ensuring confidentiality and compliance with bank policies.
- Resolved complex issues promptly, reducing wait times for other customers seeking assistance.
- Delivered accurate transaction records by diligently reviewing documentation before submission for processing.
- Contributed to a positive work environment by actively participating in team meetings and collaborating on projects.
- Managed high volumes of transactions, maintaining accuracy and attention to detail.
Academic Peer Tutor
Lincoln County High School
Stanford, KY
08.2023 - 12.2023
- Collaborated with faculty members to identify struggling students and provide targeted tutoring support for academic success.
- Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.
- Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
- Boosted student confidence and motivation with personalized encouragement and constructive feedback on assignments.
Teller
PBK Bank
Stanford, KY
05.2023 - 08.2023
- As a Teller for PBK Bank, I cashed checks, processed deposits and withdraws, and helped customers find their balance in their accounts.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Maintenance Assistant
Lincoln County Fiscal Court
06.2022 - 08.2022
- As a Maintenance Assistant for Lincoln County Fiscal Court, I changed light bulbs, help fix Air Conditioning units, cleaned the Lincoln County Courthouse, and helped do the landscaping for various County Facilities.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Maintained safety conditions and standards in facility.
Education
High School Diploma -
Lincoln County High School
Stanford, KY05.2024
Skills
- Public Speaking
- Communication
- Time Management
- Leadership
- Adaptability
- Customer Relationship Building
- Goal-oriented mindset
- Security Procedures
- Virtual Assistance
- Cash Handling Accuracy
Accomplishments
- Presidential Scholar at the University of Kentucky
- Future Business Leaders of America Personal Finance competition State Winner
- 2024 KHSAA Football All District
- Lincoln County High School Football Record Holder
Affiliations
- Lincoln County Varsity Football, 4 years
- Lincoln County Varsity Basketball, 2 years
- Lincoln County Varsity Golf, 1 year
- Lincoln County Varsity Baseball, 1 year
- Vice President of the Lincoln County High School's Future Business Leaders of America Club
- Senior Class Treasurer
- National Honors Society Member
- Beta Club Member
- STEM Camp Volunteer, 2 years, 40 hours per year
- Lincoln County Youth Football Camp, 4 years, 12 hours per year
- Lincoln County Youth Basketball Camp, 2 years, 12 hours per year
- Moreland Christian Church Thanksgiving Day Meal Prep, 3 years, 4 hours per year
Timeline
ITM Video Teller
First Southern National Bank
01.2024 - Current
Academic Peer Tutor
Lincoln County High School
08.2023 - 12.2023
Teller
PBK Bank
05.2023 - 08.2023
Maintenance Assistant
Lincoln County Fiscal Court
06.2022 - 08.2022
High School Diploma -
Lincoln County High School
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