JOSEPH LASTORIA
Winter Garden
Summary
Proven track record in B2B and consumer sales, client relationship management, and team leadership. Skilled in delivering tailored solutions, exceeding performance goals, and mentoring teams to success. Recognized top performer with expertise in operational management and customer-focused strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disney Vacation Club Associate
Disney Vacation Club
Lake Buena Vista
05.2025 - Current
- Proactively engaged with Guests and spark a conversation about Disney and vacation possibilities through Disney Vacation Club
- Worked with Guests to find the perfect time in their vacation itinerary to meet with a Sales Cast Member who will explain the benefits and magic of Membership
- Overcame objections and utilized persuasive skills to promote Disney Vacation Club and the different ways for the guests to learn more
- Shared my passion and knowledge of all things Disney with our guests
BUSINESS ACCOUNT EXECUTIVE
Victra - Verizon Premium Retailer
01.2021 - 05.2025
- Managed outside B2B sales operations, fostering long-term client relationships that enhanced retention.
- Assessed client needs to deliver tailored solutions and maximize business value.
- Developed new customer accounts and strengthened existing partnerships, contributing to overall revenue growth.
- Identified opportunities to upsell additional services, driving customer satisfaction and loyalty.
- Consistently recognized as a top performer in both sales and quality metrics.
- Conducted product demonstrations that effectively highlighted features and benefits, leading to increased client engagement.
- Presented tailored solutions that aligned with client business goals and objectives.
TEAM LEAD - OPERATIONS
Metro by T-Mobile
01.2020 - 01.2021
- Ensured team accountability for performance through coaching, feedback, and collaborative selling to meet goals.
- Coached and mentored sales staff to enhance skills and promote continuous improvement.
- Successfully balanced leadership duties with consistently achieving top sales performance.
- Coordinated administrative tasks for senior leadership, including report generation, schedule management, and communication support.
INTEGRATED SALES CONSULTANT
AT&T
01.2017 - 01.2020
- Led and coached sales team to enhance professional growth, achieving team goals and maximizing individual performance.
- Managed daily sales operations to align with business objectives and improve overall operational efficiency.
- Delivered customized solutions throughout sales process to effectively address unique customer needs.
- Demonstrated exceptional performance by being selected as a contender for the Top 20 Summit in North Texas in 2018.
- Received recognition as a Business Expert for three consecutive years: 2018, 2019, and 2020.
Skills
- Client relationship management
- Sales techniques
- Cross-selling strategies
- Negotiation strategies
- Assessment of customer needs
- Excellence in customer service delivery
- Achievement of set goals
- Performance management
- Analysis of performance metrics
- Report generation
- Effective communication
- Time management and scheduling skills
- Leadership in sales teams
- Resolution of conflicts
- Business-to-business sales strategy
Certification
- Real Estate Sales Associate (SL) #SL3654258
Timeline
Disney Vacation Club Associate
Disney Vacation Club
05.2025 - Current
BUSINESS ACCOUNT EXECUTIVE
Victra - Verizon Premium Retailer
01.2021 - 05.2025
TEAM LEAD - OPERATIONS
Metro by T-Mobile
01.2020 - 01.2021
INTEGRATED SALES CONSULTANT
AT&T
01.2017 - 01.2020