Joseph LeGrotte
Overland Park,KS
Summary
Driven and energetic with an excellent work ethic. Highly skilled in communicating well with direct reports, colleagues, and customers. Recognized for the ability to lead the professional development of diverse individuals, promote a winning attitude and foster accountability to consistently exceed performance goals and expectations. Currently looking for a full time position in an environment that offers a greater challenge, and the opportunity to use my skills and knowledge to help the company advance efficiently and productively.
Overview
9
9
years of professional experience
Work History
Trainee Sales Consultant
Southern Glazer's Wine and Spirits
Kansas City, MO
12.2024 - Current
- Developed essential skills and techniques through diligent practice.
- Developed marketing campaigns to increase brand awareness.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
- Maintained positive working relationship with fellow staff and management.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sales Consultant II
Southern Glazer's Wine and Spirits
Kansas City, MO
05.2024 - Current
- Reset store displays for special events and seasonal merchandise changes.
- Identified customer needs by asking questions and advising on best solutions.
- Analyzed customer needs and identified solutions to meet their requirements.
- Replenished and arranged items to maintain appearance.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Merchandiser
Southern Glazer's Wine and Spirits
Kansas City, MO
11.2023 - Current
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Provided training and support for new staff members in regards to merchandising operations.
- Cleaned and organized display cases, shelves and aisles.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Helped customers locate desired items and assisted with carrying heavy loads.
Event Ambassador Lead, Trainer
Topgolf
Overland Park, KS
04.2016 - 11.2023
- Ensure food and beverage service standards are met and exceeded, resolve customer complaints in a courteous manner, and work side by side with staff to train and model appropriate service standards
- Train new associates on company policies and guidelines, ensuring they properly comprehend said policies and guidelines
- Lead and manage a team of up to 30 associates during corporate events catering as many as 600 attendees
- Supervise, motivate, and coach associates enabling them to achieve maximum efficiency in the department to meet and exceed departmental goals and service levels
- Coordinate and communicate with various departments to gather information on the problems faced by the customers and the best solutions for said problems
HVAC Technician
A.B. May
Kansas City, MO
07.2021 - 10.2021
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems
- Retained careful and thorough maintenance repair records
- Developed professional relationships with clients, leading directly to sales and repeat business
Education
High School Diploma -
Saint Thomas Aquinas
Overland Park, KS05.2016
Skills
- Time Management
- Interpersonal Communication
- Organization
- Leadership
- Attention to Detail
- Customer Relations/Service
Timeline
Trainee Sales Consultant
Southern Glazer's Wine and Spirits
12.2024 - Current
Sales Consultant II
Southern Glazer's Wine and Spirits
05.2024 - Current
Merchandiser
Southern Glazer's Wine and Spirits
11.2023 - Current
HVAC Technician
A.B. May
07.2021 - 10.2021
Event Ambassador Lead, Trainer
Topgolf
04.2016 - 11.2023
High School Diploma -
Saint Thomas Aquinas
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