Joseph Lopez
Fresno,CA
Overview
7
7
years of professional experience
Work History
Sales Associate
Old Navy
Clovis, CA
02.2024 - Current
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
Doordasher
DoorDash
Fresno, CA
09.2021 - 02.2024
- Delivered hot and cold food items promptly and courteously to residential and commercial customers across the Fresno area
- Maintained a high customer satisfaction rating of 4.95/5 by ensuring accurate orders, timely deliveries, and professional communication
- Handled customer concerns and resolved delivery issues quickly to ensure a positive customer experience
In-N-Out Associate
In-N-Out
Kettleman City, CA
09.2019 - 09.2021
- Operated drive-through services, including order taking, payment processing, and timely food delivery, while maintaining a friendly and professional demeanor
- Utilized point-of-sale (POS) systems to accurately manage high-volume transactions totaling $3,000–$5,000 per shift
- Consistently delivered exceptional customer service, contributing to positive guest experiences and team recognition
- Managed waste disposal duties, including timely emptying of multiple trash receptacles and operation of heavy machinery for proper disposal
Student Work Help
Coalinga-Huron Unified School District
Coalinga, CA
08.2018 - 09.2018
- Maintained cleanliness and organization in classrooms, offices, and warehouse spaces
- Performed exterior cleaning tasks, including pressure washing and web removal from building structures
- Repainted sidewalk curbs to enhance visibility and campus appearance
- Transported and assembled heavy furniture, desks, and chairs for school facilities
Education
Associate of Arts - General Studies
Coalinga College
Coalinga, CA05-2021
Bachelor of Science - Criminology
California State University, Fresno
Fresno, CA05-2024
Skills
- Customer service
- Order processing
- Time management
- Ethical awareness
- Task prioritization
- Adaptability
- Sales support
- Work ethic
Accomplishments
California Scholarship Federation (CSF)
- California Scholarship Federation is an organization that emphasizes high standards of scholarship and community service for California high school students.
Timeline
Sales Associate
Old Navy
02.2024 - Current
Doordasher
DoorDash
09.2021 - 02.2024
In-N-Out Associate
In-N-Out
09.2019 - 09.2021
Student Work Help
Coalinga-Huron Unified School District
08.2018 - 09.2018
Associate of Arts - General Studies
Coalinga College
Bachelor of Science - Criminology
California State University, Fresno
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