Joseph Marucci
Saint Cloud,FL
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
18
18
years of professional experience
Work History
Dispatcher
Florida Freight Lines
11.2023 - 02.2025
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Track and Trace
BTX Global Logistics
01.2019 - 08.2023
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Night Operations Dispatch
Distributors Transport
01.2013 - 01.2020
- Promoted a positive work environment through effective leadership and open communication among team members.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Warehouse Manager
Central Air Freight
07.2007 - 01.2013
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Education
Diploma - Life
William Allen High School
Allentown, PA06.2006
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Problem-solving
Timeline
Dispatcher
Florida Freight Lines
11.2023 - 02.2025
Track and Trace
BTX Global Logistics
01.2019 - 08.2023
Night Operations Dispatch
Distributors Transport
01.2013 - 01.2020
Warehouse Manager
Central Air Freight
07.2007 - 01.2013
Diploma - Life
William Allen High School
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