Sarah Liddie
Santa Barbara,CA
Summary
Upbeat, dynamic Customer Service Associate with over 7 years of experience in versitile hospitality and retail environments. Hardworking and approachable, I bring enthusiasm and commitment to assist wherever I am needed.
Overview
4
4
years of professional experience
Work History
Tasting Room Associate
Melville Winery
Santa Barbara, CA
03.2023 - Current
- Provided customers with detailed information about the winery's products and services
- Greeted visitors to the tasting room, answered questions and provided assistance
- Organized wine tastings for guests, including set up, pouring wines, providing food pairings and cleaning up afterwards
- Maintained thorough knowledge of wine and wine production processes
Bartender
Elsie's Tavern
Santa Barbara, CA
11.2021 - Current
- Warmly welcomed incoming guests to offer assistance and friendly service
- Maintained tidiness and organization throughout bar area
- Planned special events to boost foot-traffic and promote the space
- Maintained accurate cash handling practices while efficiently serving guests
- Retained product and company knowledge to serve as resource for coworkers and customers alike
- Utilized exceptional interpersonal skills to de-escalate and diffuse altercations
Retail Sales Lead
Coastal Dispensary
Santa Barbara, CA
07.2020 - 12.2022
- Supervised 10-15 Sales Associates each day as manager on duty
- Focused on training, development, and mentoring of employees
- Raised profits by setting goals, encouraging staff and sharing product knowledge
- Remained calm and professional in stressful circumstances
- Restocked inventory with focus on customer and employee needs
- Completed thorough opening, closing and shift change duties each day
Skills
- Attention to detail
- Desire to take initiative
- Team management
- Cash handling accuracy
- Photography
- Administrative support
- Visual Merchandising
- Supervision and training
Availability
Available part-time; limited availability on weekends
References
Becky Rudar - Tasting Room Manager - (805) 705-6167
Pete Degenhardt - Owner - (805) 680-7010
Dinah Parker - Bartender - (805) 636-6246
Timeline
Tasting Room Associate
Melville Winery
03.2023 - Current
Bartender
Elsie's Tavern
11.2021 - Current
Retail Sales Lead
Coastal Dispensary
07.2020 - 12.2022