Joseph McManus
Charlotte,NC
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
7
7
years of professional experience
Work History
Sales Representative
South Charlotte Pressure Washing
Charlotte , NC
2022.10 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Negotiated pricing contracts with customers to maximize profits.
Account Executive
Total Quality Logistics Inc.
Charlotte , NC
2022.01 - 2022.09
- Created and implemented supply chain processes for efficient logistics operations.
- Developed and maintained relationships with vendors to ensure cost-effective freight services.
- Managed the selection of appropriate carriers for transportation services.
- Monitored compliance with safety regulations during transport of goods.
- Negotiated contracts and rates with suppliers to ensure optimal pricing structure.
Foreman
CLC Moving
Charlotte , NC
2020.09 - 2022.01
- Conducted regular performance reviews with crew members.
- Developed and implemented safety protocols for the team.
- Maintained daily logs of labor and equipment used on-site.
Front of House Manager
The Hickory Tavern
Charlotte , NC
2017.06 - 2020.09
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Education
Bachelor of Arts - Finance
University of North Carolina At Wilmington
Wilmington, NC2017-05
Skills
- Sales Forecasting
- Customer Service
- Business Development
- Client Service
- Account Servicing
- Territory sales
References
References available upon request.
Timeline
Sales Representative
South Charlotte Pressure Washing
2022.10 - Current
Account Executive
Total Quality Logistics Inc.
2022.01 - 2022.09
Foreman
CLC Moving
2020.09 - 2022.01
Front of House Manager
The Hickory Tavern
2017.06 - 2020.09
Bachelor of Arts - Finance
University of North Carolina At Wilmington
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