Joseph McMullen
Mesa,AZ
Summary
Dedicated professional with a strong focus on customer service and problem-solving. Proven ability to adapt quickly to changing environments while maintaining high standards in care and operational efficiency.
Overview
19
19
years of professional experience
Work History
Support Staff Member
Puppy Luv Dog Rescue
Mesa, AZ
06.2024 - 10.2024
- Assisted with daily care and feeding of dogs to ensure health and well-being.
- Maintained cleanliness of facilities, ensuring a safe environment for animals and visitors.
- Documented animal behavior observations to aid in training and placement decisions.
- Adapted quickly to changing priorities in fast-paced rescue environment, enhancing operational efficiency.
Food Server
Organ Stop Pizza
Mesa, AZ
07.2022 - 12.2022
- Provided excellent customer service by taking and delivering food orders promptly.
- Assisted in maintaining cleanliness and organization of dining area and serving stations.
- Engaged with customers to enhance dining experience and address inquiries effectively.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Food Server
Ranch De Tia Rosa
Mesa, AZ
07.2022 - 12.2022
- Enhanced dining experience by providing prompt, courteous service to customers.
- Collaborated with kitchen staff to ensure timely preparation of menu items.
- Adapted quickly to changing customer needs and restaurant demands.
- Supported team members during busy shifts, fostering a cooperative work environment.
Food Server
Mi Amigos Mexican Grill
Mesa, AZ
10.2005 - 04.2022
- Learned menu offerings thoroughly to provide detailed recommendations to guests.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
Associate of Arts - Liberal Arts
SUNY Broome Community College
Binghamton, NYSkills
- Support services
- Opening and closing procedures
- Critical thinking
- Fast learner
- Customer service
- Problem-solving
- Attention to detail
- Customer and client relations
- Relationship building
Languages
Spanish
Limited Working
Timeline
Support Staff Member
Puppy Luv Dog Rescue
06.2024 - 10.2024
Food Server
Organ Stop Pizza
07.2022 - 12.2022
Food Server
Ranch De Tia Rosa
07.2022 - 12.2022
Food Server
Mi Amigos Mexican Grill
10.2005 - 04.2022
Associate of Arts - Liberal Arts
SUNY Broome Community College