Joseph Mendoza
Visalia,CA
Summary
Detail-oriented associate experienced in cash handling and point-of-sale operations. Recognized for exceptional communication and ability to resolve customer inquiries promptly, contributing to a positive shopping experience.
Dedicated customer service professional with a strong focus on conflict resolution and team collaboration. Proven ability to enhance customer experiences and support inventory management.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Associate
Journeys Shoes
Tulare, California
07.2025 - Current
- Assisted customers in selecting footwear and accessories for their needs.
- Organized and restocked merchandise on sales floor for optimal presentation.
- Processed sales transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly during shifts.
- Supported inventory management by conducting stock checks and audits.
- Built relationships with customers by providing friendly customer service.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
Crew Member
Dave’s Hot Chicken
Visalia
08.2024 - 07.2025
- Prepared food items following safety and quality standards.
- Maintained cleanliness of kitchen and dining areas during shifts.
- Operated kitchen equipment efficiently to support food preparation.
- Collaborated with team members to ensure smooth service flow.
- Assisted customers with menu selections and inquiries effectively.
- Handled cash register transactions accurately during busy hours.
- Followed company protocols for safety and hygiene consistently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Sales Floor Associate
Walmart
Visalia, CA
06.2023 - 10.2023
- Assisted customers with product inquiries and locating items on the sales floor.
- Maintained cleanliness and organization of merchandise displays throughout the store.
- Operated cash register and processed customer transactions efficiently and accurately.
- Collaborated with team members to enhance customer service during peak hours.
- Stocked shelves with products and ensured proper labeling and pricing of items.
- Advised customers on promotions and loyalty programs to enhance shopping experience.
- Trained new associates on store policies, procedures, and customer service standards.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
Education
Mt. Whitney High School
Visalia, CASkills
- Customer service
- Cash handling
- Inventory management
- Point-of-sale operation
- Food safety standards
- Team collaboration
- Conflict resolution
- Time management
- Product knowledge
- Cleanliness maintenance
- Sales techniques
- Communication skills
- Attention to detail
Timeline
Associate
Journeys Shoes
07.2025 - Current
Crew Member
Dave’s Hot Chicken
08.2024 - 07.2025
Sales Floor Associate
Walmart
06.2023 - 10.2023
Mt. Whitney High School