Joseph Menzel
Scottsdale,AZ
Overview
10
10
years of professional experience
Work History
Tree Care Account Manager
BrightView
Santa Clara, CA
10.2023 - 09.2024
- As a dedicated Tree Care Account Manager for Google properties, collaborating with multiple property management companies to deliver comprehensive tree services. Maintaining detailed inventories of trees, ensuring the highest level of care and attention. With a passion for arboriculture I am committed to fostering sustainable and thriving landscapes.
Inventory Arborist
Arborpro
Yorba Linda, CA
08.2022 - 09.2023
- Working with various cities, parks and schools throughout the USA to correctly identify, inspect and inventory trees.
Delivery Driver
Hello Fresh
Salt Lake City, UT
02.2022 - 05.2022
- Delivering Hello Fresh meals to customers.
- Coordinating with warehouse and drivers in order to process daily load.
Field and Lab Technician
Ninyo and Moore
North Salt Lake
06.2021 - 01.2022
- Conduct data collection and perform analysis on concrete, soil, and asphalt both on filed and in lab settings
- Schedule and conduct lab experiments that include preparing the samples, acquiring the data, checking for quality, and summarizing for interpretation for research purposes
- Participate in the coordination of programs needed to comply with materials regulations by performing surveys and inspections, conducting qualitative and quantitative assessments, and ensuring safety procedures
- Blend assessment techniques with analytical thinking to assist with geotechnical soil and rock boring operations
- Execute analytical experiments to help solve various problems and make a true impact across various domains and industries
- Received recognition for engaging continuous improvement programs; received Certification from the American Concrete Institute (ACI) and embarked on Nuclear Gauge Safety Training Courses with Hazmat.
Amazon Driver
Top Plight
West Valley, UT
01.2021 - 06.2021
- Identified opportunities and areas of improvement and advocate solutions that enable the business to achieve goals while serving as the person responsible for delivering high-quality services to key clients
- Maintained excellent customer service through appropriately solving client criticisms efficiently and effectively to retain repeat business.
Solar Panel Installer
Go Solar
Salt Lake City, UT
09.2020 - 01.2021
- Installed photovoltaic (PV) systems in accordance with codes and standards using drawings, schematics, and instructions
- Championed the complete spectrum of customer service by delivering intuitive services and assistance, suggesting alternatives to their requirements to increase our profits while expanding my sales knowledge by using cross-selling and up-selling techniques.
Groundskeeper
Parks and Public Lands
Salt Lake City, UT
03.2019 - 12.2019
- Maintained established alleyways requested by local Salt Lake residents by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls
- Ensured superior customer experience by addressing tenant's concerns, demonstrating empathy and resolving problems on the spot.
Housemen
Marriot Corporation - The Westing O'Hare and Marriot Salt Lake City
06.2017 - 03.2019
- Employed discretion and tact when dealing with guest inquiries, problems, or complaints efficiently and professionally without detriment to the campus or its reputation; participated on one-on-one meetings to remove complaints
- Served as an example in punctuality, appearance, courtesy, attitude, and guest relations, ensuring a smooth and efficient running of the operations, directly contributing to the brand awareness of our organization.
Retail Sales Representative
Hollywood Casino Amphitheatre
Tinley Park, IL
05.2014 - 05.2017
- Skillfully anticipated customer's needs and consistently exceeded performance goals by giving an outstanding service, had complete knowledge of products and services, and promoted high-quality service
- Delivered sustainable improvements to overall customer service levels, satisfaction, and retention by demonstrating a commitment to clients while handling store incidents and complaints de-escalation.
Education
Bachelor's Degree - Environmental Sciences and Sustainability
University of Utah
05.2021
Associate's Degree with Honors -
College of DuPage
08.2018
Skills
- Business Development
- Sales Development
- Schedule Management
- Customer Service
- Project Management
- Data Analytics
- Account Management
- Power Tool Usage
- Inventory Management
- Research
Timeline
Tree Care Account Manager
BrightView
10.2023 - 09.2024
Inventory Arborist
Arborpro
08.2022 - 09.2023
Delivery Driver
Hello Fresh
02.2022 - 05.2022
Field and Lab Technician
Ninyo and Moore
06.2021 - 01.2022
Amazon Driver
Top Plight
01.2021 - 06.2021
Solar Panel Installer
Go Solar
09.2020 - 01.2021
Groundskeeper
Parks and Public Lands
03.2019 - 12.2019
Housemen
Marriot Corporation - The Westing O'Hare and Marriot Salt Lake City
06.2017 - 03.2019
Retail Sales Representative
Hollywood Casino Amphitheatre
05.2014 - 05.2017
Bachelor's Degree - Environmental Sciences and Sustainability
University of Utah
Associate's Degree with Honors -
College of DuPage