Joseph M. Howe
Cornell University
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
10
10
years of professional experience
Work History
Bartender & Server
The Rec Room
12.2025 - Current
- Provided high-quality service in a lively arcade and bar environment catering to adults
- Mastered an extensive cocktail list and crafted a wide variety of drinks with precision
- Managed full bar operations, including opening and closing duties independently
- Prepared all beverages for servers while balancing high-volume guest orders
- Engaged with guests to enhance their experience, offering recommendations and upselling premium spirits
- Maintained a clean, organized, and fully stocked bar throughout shifts
- Processed payments efficiently, handled cash, and operated POS systems
- Adhered to responsible alcohol service guidelines and ensured guest safety
- Collaborated with the team to provide seamless service during peak hours and special events
Meetings and events staff
Statler hotel
03.2023 - Current
- Company Overview: Cornell University
- Provided exceptional service in a fast-paced meetings and events environment
- Set up and broke down event spaces, ensuring a seamless experience for guests
- Bussing tables efficiently to maintain a clean and organized dining area
- Served wine, cocktails, and full-course meals with professionalism and attention to detail
- Assisted with buffet and plated service for corporate functions, weddings, and private events
- Maintained high standards of customer service and guest satisfaction
- Collaborated with kitchen and bar staff to ensure timely service
- Adhered to food safety and responsible alcohol service guidelines
- Managed multiple tables and large guest groups efficiently
- Cornell University
Server/Bartender
Kelsey’s Original Roadhouse
09.2022 - 01.2023
- Company Overview: High-volume casual dining restaurant
- Worked full-time hours at this restaurant which is a high-volume casual dining restaurant
- Initially started as a server and then worked as a bartender
- Proficient in bartending and have been advised I have a job at the location anytime I return home from school during the holidays
- Trained new staff when required
- High-volume casual dining restaurant
Server/Bartender
Shanty Bay Golf Course
06.2020 - 09.2022
- Worked as a server/bartender at the golf club and also operated the beverage cart on Wednesday evenings
- Worked in the pro shop and covered a supervisor position when required
- Trained new staff when required
Ice hockey referee
National Training Rinks
06.2019 - 09.2019
- Refereed several games a week of 3 on 3 ice hockey
Service Clerk
Zehrs Supermarket
06.2019 - 09.2019
- Worked as a service clerk ensuring the cashiers could work efficiently and trouble-free whilst also helping with tasks such as stocking shelves, returning shopping carts etc
Manual Labor Resource
Rockbrune Movers
06.2018 - 09.2018
- Spent the summer on call as a resource for manual labor whenever needed
- Interacted with customers moving items from and to housing accommodations
Pit Crew
Shanty Bay Go-Karts
06.2015 - 09.2016
- Worked weekdays/evenings and weekends maintaining the quality of the racetrack, landscaping and serving customers
- Much experience with cutting grass, customer service and cleaning shop
Education
Cornell University - Industrial and Labour Relations
Cornell University
Ithaca, NY05-2026
International Baccalaureate Diploma -
Upper Canada College
Toronto, Ontario05.2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
Accomplishments
- Team MVP, 2018-2019, Awarded Varsity Hockey most valuable player in my senior year.
- NISIC Champion, 2018, Integral member of hockey team that won the National Independent School Invitational Championship.
- Rookie of the Year, 2017-2018, Awarded rookie of the year in my first season playing Varsity Hockey.
- Ontario Hockey League Priority Selection, 2017, Drafted by Barrie Colts.
- Athlete of the Year, 2014-2015, Awarded athlete of the year in my first year attending UCC.
Hobbies and Interests
- Music - favorite genre is country music
- Sports, avid golfer
Timeline
Bartender & Server
The Rec Room
12.2025 - Current
Meetings and events staff
Statler hotel
03.2023 - Current
Server/Bartender
Kelsey’s Original Roadhouse
09.2022 - 01.2023
Server/Bartender
Shanty Bay Golf Course
06.2020 - 09.2022
Ice hockey referee
National Training Rinks
06.2019 - 09.2019
Service Clerk
Zehrs Supermarket
06.2019 - 09.2019
Manual Labor Resource
Rockbrune Movers
06.2018 - 09.2018
Pit Crew
Shanty Bay Go-Karts
06.2015 - 09.2016
International Baccalaureate Diploma -
Upper Canada College
Cornell University - Industrial and Labour Relations
Cornell University
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