Joseph Micco
Kailua-Kona,HI
Summary
Dynamic sales expert poised for leadership roles, with a proven track record of driving revenue growth and cultivating strong client relationships. Strong focus on team collaboration and results-oriented strategies enhances overall performance and success. Recognized for adaptability, strategic planning, and exceptional communication skills, contributing to effective market analysis, lead generation, and negotiation tactics. Committed to leveraging expertise to foster innovation and achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Sales Manager
Homestyle Home Improvements
Middleburg Heights, OH
01.2024 - Current
- Manage sales staff and coordinate labor for complex interior and exterior renovation projects.
- Oversee material ordering and inventory management to ensure seamless project execution.
- Facilitate high-level client interactions and negotiations with commercial and residential customers.
- Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
- Developed training programs to enhance product knowledge and improve sales techniques among staff.
- Analyzed market trends to identify new business opportunities and inform sales strategies.
- Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
- Implemented CRM system to streamline sales processes and improve customer relationship management.
Estimator / Project Manager
The Third Estimate
Solon, OH
09.2022 - 01.2024
- Led production teams to implement large-scale projects, managing timelines and resources.
- Leveraged technical expertise to negotiate with external stakeholders and secure project approvals.
- Collaborated with project managers to review bids, ensuring alignment with client requirements and budget constraints.
- Analyzed project specifications to prepare accurate cost estimates for residential and commercial projects.
- Utilized estimating software to streamline the preparation of detailed material take-offs and labor cost assessments.
- Conducted site visits to assess conditions and gather data for precise estimation of project timelines and costs.
Exterior Design Consultant / Sales
Window Nation, LLC
Cleveland, OH
01.2019 - 09.2022
- Priced and sold projects in high-pressure, single-interaction environments.
- Led design consultations to assess client needs and preferences, enhancing customer satisfaction.
- Developed customized design solutions utilizing window products to meet specific project requirements.
- Collaborated with sales teams to create visually appealing presentations for prospective clients.
- Managed project timelines and coordinated installation schedules, ensuring seamless execution of design plans.
Resort Food and Beverage Manager / Bar Manager
Kukio Golf and Beach Club
Kailua-Kona, HI
11.2016 - 12.2019
- Directed bar operations across all property restaurants and banquet events in a luxury resort setting.
- Curated and developed comprehensive cocktail, beer, and wine lists.
- Managed weekly scheduling and labor coordination for all bar and beverage employees at the Kiosk.
- Executed full managerial duties, ensuring rigorous standards in inventory control, accounting, and staff training.
- Oversaw daily operations of food and beverage outlets, ensuring high service standards and guest satisfaction.
- Developed and implemented seasonal menus in collaboration with culinary team to enhance dining experience.
Manager
P.F. Chang's
Nashville, TN
08.2012 - 12.2015
- Managed all aspects of high-volume restaurant operations.
- Maintained a specialized focus on optimizing and running the bar program.
- Led daily operations to ensure efficient service and exceptional guest experiences.
- Developed training programs to enhance staff performance and operational consistency.
- Implemented inventory control measures, reducing waste and optimizing stock management.
- Analyzed sales trends to drive menu adjustments and improve profitability margins.
Education
Bachelor of Arts - Comparative Literature
The Ohio State University
Columbus, OH05.2008
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Strategic planning
- Positive and upbeat
Timeline
Sales Manager
Homestyle Home Improvements
01.2024 - Current
Estimator / Project Manager
The Third Estimate
09.2022 - 01.2024
Exterior Design Consultant / Sales
Window Nation, LLC
01.2019 - 09.2022
Resort Food and Beverage Manager / Bar Manager
Kukio Golf and Beach Club
11.2016 - 12.2019
Manager
P.F. Chang's
08.2012 - 12.2015
Bachelor of Arts - Comparative Literature
The Ohio State University