Joseph Montelongo
San Diego,CA
Summary
Organized and dedicated administrative assistant with a proven track record of providing excellent customer service in high stress and fast pace environments. Demonstrates exceptional problem solving abilities and effective communication skills. Extensive experience working with vulnerable populations, exhibiting a fervent commitment to serving others.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Episcopal Community Services, ECS
2024.11 - Current
- Administrative assistant at Episcopal Community Service’s: Central East Regional Recovery Center (CERRC) an outpatient substance use disorder treatment center
- Manage phone communications, appointment scheduling, and calendar coordination.
- Oversee client intake processes, including scheduling, check-ins and record maintenance
- Performed data entry and maintained organized filing systems
- Collaborate daily with substance use disorder specialists such as counselors, case managers, and therapists to optimize client care.
Cashier, Meat, Produce, and Dairy Associate
Walmart
2023.08 - 2024.02
- Handled cash transactions and provided customer service at the front end.
- When assigned as a meat, dairy, and produce associate regular responsibilities included the use of a manual pallet jack, and food safety procedures.
Administrative Staff
ProLink/ CDPH
2022.05 - 2023.05
- Through Prolink Staffing I was able to have the opportunity to collaborate with the California Department of Public Health and the Catholic Charities Diocese of San Diego on site at a Testing, Vaccination and Receiving Center (TVRC)
- Utilized bilingual skills to assist asylum seekers and COVID patients across various facility areas. When stationed in the dispatch call center as well as when receiving clients face to face from the California Border Patrol, and Immigrations and Customs Enforcement
- Coordinated daily with case managers from the Catholic Charities Diocese of San Diego
Warehouse Associate
Amazon
2021.04 - 2022.05
- Fast past pace environment stocking grocery orders.
- Stocking and unloading of shipments
Education
Journalism
Southwestern College
Chula Vista, CASkills
- Bilingual
- Patient scheduling/ appointment managing
- Data entry
- Call center experience
- Computer technology (Microsoft Office Suite)
- Exceptional customer service
- Medical treatment center experience
- Flexible
- Problem solving
- Adaptable
LANGUAGES
English
Spanish
Fluent
Timeline
Administrative Assistant
Episcopal Community Services, ECS
2024.11 - Current
Cashier, Meat, Produce, and Dairy Associate
Walmart
2023.08 - 2024.02
Administrative Staff
ProLink/ CDPH
2022.05 - 2023.05
Warehouse Associate
Amazon
2021.04 - 2022.05
Journalism
Southwestern College