Joseph Mussoline
THREE LIONS PUB LLC
Milwaukee,United States
4
years of professional experience
Results-driven Supervisor overseeing operations at Whitefish Bay Little League. Experienced in youth sports and food service, with roles as a Food Runner at Three Lions Pub and a head Baseball Coach for Whitefish Bay Jr Dukes. Currently pursuing a degree at Marquette University, bringing strong team leadership, operational management, and communication skills.
Work History
Customer Service Representative
8 Months- Managed customer inquiries through phone and email, providing timely resolutions and support.
- Developed training materials for new team members, enhancing onboarding efficiency and knowledge retention.
- Streamlined communication processes between departments, improving workflow and response times.
- Assisted in implementing a new CRM system, increasing data accuracy and accessibility for the team.
Head Coach
10 Months- Coordinated game strategies, ensuring effective communication among players and coaching staff.
- Developed training programs to enhance player skills and teamwork.
- Implemented performance assessment tools to track player progress and improve training outcomes.
- Mentored junior coaches, fostering professional development and promoting best practices in coaching.
- Streamlined practice schedules to maximize field usage and optimize training efficiency.
- Developed athletes' skills through personalized coaching, resulting in higher individual achievements.
Supervisor
1 Year 4 Months- Oversaw operations at Whitefish Bay Little League, facilitating smooth league activities and communication among teams and participants.
- Managed league operations, coordinating schedules and events to create a well-organized sports environment.
- Developed relationships with players, parents, and coaches, fostering community involvement and support.
Food Runner
4 Years 4 Months- Delivered food orders and maintained customer satisfaction at Three Lions Pub LLC.
- Efficiently transported food orders from the kitchen to tables, maintaining accuracy and speed in service.
- Managed customer inquiries and requests, enhancing overall dining experience.
- Monitored dining area to assist servers and maintain cleanliness, enhancing overall restaurant operations.
- Monitored dining area to support servers and maintain cleanliness, improving restaurant operations.
Education
High School Diploma - HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES, Senior
High School Diploma - Broadcast Journalism
Skills
Customer Service
Collaboration
Problem Solving
Event management
Training Development
Event Coordination
CRM implementation
Customer Training
Coaching
Player Development
Community Engagement
Personable and friendly
Links
LinkedIn
Timeline
Customer Service Representative
Marquette University
12.2025 - CurrentRead More
Head Coach
Whitefish Bay Little League
10.2025 - CurrentRead More
Supervisor
Whitefish Bay Little League
04.2025 - CurrentRead More
Food Runner
THREE LIONS PUB LLC
04.2022 - CurrentRead More
Marquette University
High School Diploma from Broadcast Journalism
Read More
Whitefish Bay High School
High School Diploma from HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES, Senior
Read More