Joseph Muth
Woodstock,GA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Server
Hugos Oyster Bar
04.2021 - Current
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Trained new servers on menu offerings and service standards for consistent quality.
- Collaborated with kitchen staff to coordinate meal preparations and special requests.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
Busser
C&S Oyster Bar
01.2017 - 03.2020
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted waitstaff by delivering food and beverages efficiently during peak hours.
- Monitored supply levels and restocked items to ensure uninterrupted service flow.
- Trained new staff in bussing and cleaning procedures.
Education
Attended 2020-2023 - Marketing
Kennesaw State University
Kennesaw, GAHigh School Diploma -
Roswell Highschool
Roswell, GA05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Team collaboration
- Sales techniques
Timeline
Server
Hugos Oyster Bar
04.2021 - Current
Busser
C&S Oyster Bar
01.2017 - 03.2020
Attended 2020-2023 - Marketing
Kennesaw State University
High School Diploma -
Roswell Highschool