Joseph Nazario
Hackensack
Summary
Experienced Doorman / Bellman / Concierge with 26 years in creating secure, welcoming environments and optimizing lobby operations. Expertise in access control, security inspections, and tenant relations, leading to reduced congestion and improved incident management. Committed to enhancing resident satisfaction and operational reliability through technology-driven check-in and communication solutions.
Overview
10
10
years of professional experience
Work History
Doorman
Goldfarb Properties
New York
06.2025 - 01.2026
- Maintained lobby cleanliness and greeted residents to create a welcoming entry experience with measurable tenant satisfaction.
- Conducted routine security inspections and reported maintenance issues to management, reducing unresolved incidents and improving property safety.
- Monitored building access patterns and adjusted entry procedures to improve visitor flow, producing noticeable reductions in congestion during peak hours.
- Assisted residents with mobility and luggage during move-ins, coordinating with vendors to ensure smooth transitions and enhanced tenant experience.
- Implemented standardized log for deliveries and maintenance requests, accelerating follow-up actions for timely repairs and clearer accountability.
- Provided courteous tenant interactions and proactive communication about building updates, strengthening resident satisfaction and retention.
- Managed package and mail distribution while monitoring tenant and visitor access with detailed activity logs.
- Reported maintenance issues and security concerns to management, enhancing building upkeep and resident satisfaction.
- Conducted regular security checks and documented incidents of vandalism or damage for follow-up.
- Inspected building access points and implemented entry protocols to reduce unauthorized entries, improving tenant confidence and incident traceability.
- Directed lobby flow during peak hours, prioritizing visitor screening to enhance arrival efficiency and tenant convenience.
- Facilitated communication between residents and management during policy updates to ensure clarity and resident engagement.
Doorman
470 Park Ave
New York
05.2021 - 09.2022
- Managed peak-hour entry flow and directed vendor access to ensure orderly operations and minimize wait times for residents.
- Monitored building access patterns and adjusted entry procedures to enhance resident safety and improve incident traceability.
- Introduced a streamlined visitor-check process using clear ID protocols, enhancing throughput while maintaining security compliance.
- Anticipated guest arrivals and streamlined lobby flow by coordinating entry protocols and valet handoffs, enhancing check-in efficiency and guest convenience.
- Aligned with concierge and front-desk teams to resolve guest requests rapidly, shortening response cycles and boosting perceived service reliability.
- Managed luggage logistics during peak shifts using prioritized routing, reducing wait times and ensuring timely delivery to rooms with care.
- Explained hotel features and demonstrated room key usage, enhancing guest experience.
Doorman
The Alexander
Edgewater
06.2016 - 10.2017
- Implemented nightly perimeter sweeps and access logs to strengthen resident safety and improve incident traceability.
- Conducted security checks on entryways and managed proper disposal of trash, recyclables, and hazardous materials.
- Enforced safety protocols and trained on-site staff in emergency procedures, improving preparedness and ensuring regulatory compliance.
- Supervised general upkeep, contributing to a safe and well-maintained residential environment.
- Oversaw building maintenance, ensuring timely completion of resident requests for painting, waste disposal, and minor repairs.
- Coordinated with property manager and contractors on upgrade schedules, minimizing resident disruption and ensuring efficient project execution.
- Introduced preventive maintenance checklist and coordinated vendor repairs to reduce emergency fixes and sustain building functionality.
Doorman/Bellman
Executive Hotel Le Soleil
New York
08.2015 - 06.2016
Education
William Taft High School
Bronx, NYSkills
- Security inspections
- Emergency procedures
- CCTV monitoring
- Safety Compliance
- Front Desk Coordination
- Visitor coordination
- Parcel Handling
- Troubleshooting
- Attention to Detail
- Problem solving
- Verbal communication
- Tenant relations
- Guest Interaction
- Security awareness
- Maintenance documentation
Timeline
Doorman
Goldfarb Properties
06.2025 - 01.2026
Doorman
470 Park Ave
05.2021 - 09.2022
Doorman
The Alexander
06.2016 - 10.2017
Doorman/Bellman
Executive Hotel Le Soleil
08.2015 - 06.2016
William Taft High School