Joseph Norton
Saginaw,Michigan
Summary
Communicative customer service specialist dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of guests in a popular, fast-casual atmosphere . Detailed organizer of service operations with versatility in stressful circumstances.
Overview
5
5
years of professional experience
Work History
Server
Chili’s Bar and grill
Saginaw, Mi
01.2018 - Current
- Use excellent customer service skills to efficiently serve guests drinks and food products
- Utilize company provided study aids to implement sales strategies to effectively up sell premium menu items
- Successfully handle guest with problems by following company policies as well as utilizing provided study aids covering chili’s customer service complaint resolution strategies
- Responsibly open the restaurant and close the restaurant.
Skills
- Customer Experience
- Distribution of Goods
- Customer Needs Assessments
- Active Learning
- Brand Loyalty
- Payment Transactions
- Training Junior Team Members
- Critical Thinking
Timeline
Server
Chili’s Bar and grill
01.2018 - Current
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