Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

JOSEPH OSBORNE JR

Nashville,TN

Summary

Highly motivated and dedicated individual with a strong passion for education, seeking to transition into a teaching career. Although lacking formal teaching experience, I am committed to acquiring the necessary skills and knowledge through further education. With a background in managed care and three years of experience as a head basketball and baseball coach, I possess valuable transferable skills such as leadership, effective communication, and the ability to manage diverse groups of individuals.

Driven by a genuine desire to make a positive impact on students' lives, I am eager to expand my expertise in curriculum development, and classroom management. Recognizing the importance of continuous learning, I am actively pursuing additional educational opportunities to gain practical experience in teaching. By combining my existing skills with a strong work ethic and a willingness to adapt, I am confident in my ability to become an effective and inspiring educator.

In pursuit of my teaching aspirations, I am dedicated to maintaining a growth mindset, embracing new challenges, and remaining open to feedback and professional development. Committed to fostering a supportive and inclusive learning environment, I strive to create engaging lesson plans that cater to diverse learning styles and promote student growth and success.

As I embark on this new educational journey, I am excited to leverage my past experiences and transferable skills to contribute to the field of education. With a commitment to excellence and a genuine love for teaching, I am eager to make a meaningful impact on the lives of students and inspire them to reach their full potential.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Managed Care Specialist 3

MEDICARE BUY-IN UNIT, TennCare
02.2022 - Current
  • Managing EOG Mailbox
  • Train new hires
  • Knowledgeable in TEDS
  • Knowledgeable in Interchange
  • Check Members Coverage for Nursing Facility
  • Answer Nursing Facilities Inquiries
  • Update Members Patient Liabilities when necessary
  • Determine if member is qualified for benefits with TennCare
  • Collaborated with other healthcare professionals to develop comprehensive care plans.
  • Maintained detailed records of patient health information in system data base.
  • Verify that members information is in case correctly
  • Communicate with State of TN workers to ensure that members inquiries are answered efficiently
  • Proficient in multi-screen function.
  • Created and maintained databases to track and record customer data.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Proficient in SSI Office

COURIER

FedEx Express
10.2016 - 01.2022
  • Picking up and delivering packages at homes and businesses
  • Entering customer's information to make sure the correct customer is receiving the correct package
  • Keeping customers updated with new delivery and pick-up policies with FedEx
  • Checking customer's account to make sure it is updated with correct contact information and mailing address
  • Operate route efficiently to ensure that scheduled pick-ups and deliveries for the day are completed as intended and must manage time well
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
  • Assisting with loading and unloading items from vehicles
  • Prioritizing route based on time frame given for each package
  • Organized the truck in the order that the packages needed to be delivered or picked up.
  • Learning multiple ways to do the job to be as efficient as possible
  • Run multiple routes to ensure each FedEx customer receives the Purple Promise
  • Issue, load, and deliver material and supplies per requisitions
  • Enter requisitions daily using specialized software to maintain proper inventory levels
  • Operate vehicles and other equipment to load, haul and unload material in accordance with company safety guidelines
  • Communicate with employees, customers, and other entities through personal contact, telephone, radio, writing, or electronic means to provide information or to answer questions related to the area of responsibility
  • Handle hazardous materials in accordance with company safety guidelines
  • Perform work in a safe manner to protect employees, the public, and property.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Verified package information to check for accuracy and completeness.
  • Utilized communication devices to stay in contact with dispatch and provide real-time status updates.

PACKAGE HANDLER

FedEx Ground
02.2015 - 08.2016
  • Loading and unloading packages within a warehouse or from delivery vehicles
  • Moving, lifting, pushing, pulling, scanning, and placing of packages, boxes and other freight goods safely and efficiently following the company's policies and guidelines.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Education

Associate of Science - Pre-Physical Therapy

NASHVILLE STATE COMMUNITY COLLEGE
Nashville, TN
12.2019

High School Diploma -

HILLSBORO HIGH SCHOOL
Nashville, TN
05.2012

Skills

  • Analytical thinking and planning
  • Strong communication
  • Organization and prioritization
  • Problem solving
  • Microsoft Word, Excel, and PowerPoint proficient
  • Customer Satisfaction
  • Optimal Resource Utilization
  • Creativity and Flexibility
  • Team Bonding
  • Youth Development
  • Maintain Safety

Certification

F Endorsement

Community Service

For the past three years, I have dedicated my time as a volunteer at the East Park Community Center. Beginning as an assistant basketball coach, I quickly grew into the role of head coach in my second year, nurturing young athletes and fostering their passion for the sport. Simultaneously, I have also taken on the responsibility of being the head coach for the baseball team, further contributing to the development and success of the community's youth.

Timeline

Managed Care Specialist 3

MEDICARE BUY-IN UNIT, TennCare
02.2022 - Current

COURIER

FedEx Express
10.2016 - 01.2022

PACKAGE HANDLER

FedEx Ground
02.2015 - 08.2016

Associate of Science - Pre-Physical Therapy

NASHVILLE STATE COMMUNITY COLLEGE

High School Diploma -

HILLSBORO HIGH SCHOOL
F Endorsement
JOSEPH OSBORNE JR