Summary
Overview
Work History
Education
Skills
Timeline
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Joseph O'Toole

Saint Charles,IL

Summary

Proven to excel in fast-paced environments, I leveraged my effective communication and problem-solving skills at Fetzer Surgical to enhance team efficiency and safety compliance. Specializing in customer service and beverage preparation, my tenure at Riverside Pizza and Pub showcased my ability to exceed guest expectations, contributing significantly to a positive dining experience.

Overview

6
6
years of professional experience

Work History

Barback

Even Flow
Geneva, IL
01.2025 - Current
  • Assisted customers as needed, providing excellent service and support.
  • Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
  • Supported serving staff in delivering accurate and well-presented food orders.

Bartender

Riverside pizza and pub
Saint Charles, IL
09.2023 - 01.2025
  • Poured wine, beer and cocktails for patrons.
  • Provided drink suggestions to customers based on their preferences.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Chemical Etcher

Fetzer Surgical
Schaumburg, Illinois
01.2020 - 05.2022
  • Removed final products, packaged in designated containers and prepared items for shipment or further processing.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
  • Maintained accurate records of all batches produced, including batch numbers and quantities.
  • Followed established safety protocols when handling hazardous chemicals or substances.
  • Kept work area clean and organized at all times in accordance with safety standards.
  • Graded final results according to government regulations, internal standards or customer specifications.
  • Inspected containers for proper labeling prior to packaging finished products.
  • Packaged finished products for shipping by shrink-wrapping, boxing and labeling.

Busser

The office Dining and Spirits
Saint Charles, IL
09.2018 - 07.2020
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Engaged with guests in a polite and friendly manner to enhance the dining experience.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Ensured that each table was properly set before seating guests.
  • Provided quick and efficient clearing of tables between courses.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Adhered to sanitation guidelines when handling food and beverage items.

Education

High School Diploma -

Saint Charles North High School
Saint Charles, IL
06-2014

Skills

  • Customer service
  • Food handling
  • Beverage preparation
  • Order accuracy
  • Alcohol compliance
  • Inventory management
  • Effective communication
  • Problem solving

Timeline

Barback

Even Flow
01.2025 - Current

Bartender

Riverside pizza and pub
09.2023 - 01.2025

Chemical Etcher

Fetzer Surgical
01.2020 - 05.2022

Busser

The office Dining and Spirits
09.2018 - 07.2020

High School Diploma -

Saint Charles North High School

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Joseph O'Toole