Microsoft Office
Joseph Otsiman
Information Technology
Bronx N,NY
Summary
Highly experienced in Information Technology and retail Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Store Manager
Tremont Liquor and wine
01.2020 - Current
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Associate
Zara Clothing
Manhattan, NY
03.2020 - 05.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Network Administrator Associate
Electricity Company of Ghana
Takoradi, Ghana
01.2017 - 01.2019
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Monitored system performance and responded to alerts.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
Actor/Model
Young Replicant
San Pedro, CA
09.2020 - 09.2020
- Moonlit Fools.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Met with production director to discuss poses, movements and persona to portray.
- Performed alongside various well-known actors and actresses.
Radio DJ/Social Media Manager
Media General, Takoradi Ghana
Takoradi, Ghana
01.2017 - 01.2019
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Hosted Chart shows and various Music shows on air
- Analyzed and reported social media and online marketing campaign results.
- Identified target market and key segments through in-depth analysis of markets and related trends.
- Engaged relevant influencers to build brand awareness.
Education
Associate of Science - Networking Administration
Blue Crest Collage
Takoradi 01.2016 - 11.2017
High School Diploma -
Takoradi Senior High School
Takoradi 08.2014 - 08.2017
Skills
Microsoft OfficeCommunication and Public speaking skills
Excellent people skills
Cash Handling
Problem-solving skills
Shipment processing
Client Service
Cash register operation
Stocking and replenishing
Social perceptiveness
Product promotions
Software
SQL
Timeline
Actor/Model
Young Replicant
09.2020 - 09.2020
Sales Associate
Zara Clothing
03.2020 - 05.2020
Store Manager
Tremont Liquor and wine
01.2020 - Current
Network Administrator Associate
Electricity Company of Ghana
01.2017 - 01.2019
Radio DJ/Social Media Manager
Media General, Takoradi Ghana
01.2017 - 01.2019
Associate of Science - Networking Administration
Blue Crest Collage
01.2016 - 11.2017
High School Diploma -
Takoradi Senior High School
08.2014 - 08.2017