Joseph Palmeri
West Hempstead,NY
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Life Insurance Sales Agent
Globe Life Insurance
Long Island City, NY
03.2003 - Current
- Resolved customer issues and offered continual support throughout sales, delivery processes.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Upsold products to policyholders and potential new clients.
- Sought out new clients and developed clientele by networking to find new customers.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Interviewed prospective clients to obtain data about financial resources and needs.
Assistant Store Manager
Cartridge World
Franklin Square, NY
03.2007 - 12.2022
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
Field Service Technician
Minolta Business Solutions
Long Island City, NY
05.1998 - 01.2007
- Diagnosed and repaired mechanical issues according to industry standards.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Communicated with vendors, upper management and peers.
- Performed on-site installation, routine maintenance and minor repairs to systems.
US Navy
US Government
San Diego, CA
11.1991 - 11.1995
- Disassembled and inspected engines and components for wear, breaks or other deficiencies.
- Performed troubleshooting procedures to find root causes of faults.
- Executed corrosion control and inspection duties with minimal supervision.
- Reported issues, malfunctions, unusual wear, or damage to appropriate personnel.
- Removed aircraft parts such as engines, pumps and landing gear.
- Requested aviation parts and supplies before scheduled repairs to meet inventory needs.
- Performed maintenance services such as lubricating components.
- Recommended replacement, repair or modification of aircraft equipment based on inspection.
- Attached test instruments to equipment, reading dials and gauges to diagnose malfunctions.
- Utilized drawings and schematics to install, remove and modify aircraft structures, systems and components.
Education
Some College (No Degree) - Liberal Arts and General Studies
Queensborough Community College of The City University of New York
Oakland Gardens, NYSkills
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Good Work Ethic
- Organizational Skills
- Maintenance & Repair
- Flexible Schedule
- Planning & Organizing
- Customer Service
- Critical Thinking
- Problem Resolution
Certification
- NYS licensed Life Insurance Agent license number LA-1777765
Timeline
Assistant Store Manager
Cartridge World
03.2007 - 12.2022
Life Insurance Sales Agent
Globe Life Insurance
03.2003 - Current
Field Service Technician
Minolta Business Solutions
05.1998 - 01.2007
US Navy
US Government
11.1991 - 11.1995
Some College (No Degree) - Liberal Arts and General Studies
Queensborough Community College of The City University of New York
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