Elizabeth Fleming
California City,CA
Summary
Qualified Supervising Manager who brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervising Facility Manager
Beloved Ones
2022.07 - Current
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
- Handled resident relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Enhanced residents'' quality of life by providing personalized care and support tailored to their individual needs.
- Ensured a safe living environment for residents through regular health and safety checks, maintaining cleanliness and order in the facility.
- Promoted social interaction among residents with engaging activities, fostering camaraderie and emotional wellbeing.
- Collaborated with healthcare professionals to develop comprehensive care plans addressing each resident''s specific requirements.
- Conducted thorough assessments of new residents to determine appropriate levels of care and accommodations within the facility.
- Implemented behavior modification techniques for challenging situations, improving overall resident satisfaction and harmony within the community.
- Administered medications as prescribed by healthcare providers while diligently monitoring for potential side effects or adverse reactions.
- Maintained accurate documentation of all resident interactions, medical records, and incidents ensuring timely communication with supervisors and healthcare providers.
Caregiver
In Home Support Services
2014.04 - Current
- As a caregiver, I work in the home and help my client with daily activities, such as bathroom functions, cooking, assisting with medication, and some housework
- I also help the client make and keep appointments with doctors, provide or arrange transportation and serve as a companion.
Direct Care
Beloved Ones
2022.05 - 2023.08
- Carried out direct care based on caregiver, family or individual requirements.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
- Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
- Increased staff efficiency through targeted training programs and performance evaluations.
Instructional Paraprofessional Aide
Mojave Unified School District
2021.03 - 2022.06
- Enhanced student comprehension by utilizing visual aids and hands-on activities in lessons.
- Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
- Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
- Implemented behavior management strategies to maintain a positive and focused classroom environment.
- Supported students during small group instruction, reinforcing concepts taught by the lead teacher.
- Monitored student progress through ongoing assessments and adjusted instructional strategies accordingly, resulting in more targeted support.
Patient Access Representative
Adventist Health Tehachapi Valley
2019.12 - 2020.06
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
- Increased efficiency in managing high call volumes by developing effective phone triage techniques for prioritizing urgent matters.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Reduced financial loss through diligent monitoring of outstanding balances and proactive collection efforts with patients and insurers.
Assistant Manager
Subway
2014.10 - 2019.12
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Bachelors - Health Adminstration
Glendale Community College
06.2026
Administrative Medical Assisting -
Cerro Coso Community College
06.2022
General Education -
Tahquitz High School
Hemet, CA06.2014
Skills
- Strong communication and interaction skills (written and oral)
- Excellent computer skills; able to navigate multiple programs and windows at once. Comfortable in multi-screen environment
- Solid ability to pay close attention to details
- Flexible and dependable hard worker
- Great memorization
- Very friendly and sociable
- Ability to multitask and work under pressure
- Highly organized
- Leadership and Supervision
- Performance Evaluation
- Operations Oversight
- Technical Knowledge
- Emergency Preparedness
- Time Management
- Attention to Detail
- Multitasking
- Decision Making
- Staff Training
- Customer Service
- Safety Compliance
Certification
- CPR/ First Aid Training, 02/01/23
- Sexual Harassment Training, 02/01/23
- Water Safety Training, 02/01/23
- Proact Training, 08/01/22
Timeline
Supervising Facility Manager
Beloved Ones
2022.07 - Current
Direct Care
Beloved Ones
2022.05 - 2023.08
Instructional Paraprofessional Aide
Mojave Unified School District
2021.03 - 2022.06
Patient Access Representative
Adventist Health Tehachapi Valley
2019.12 - 2020.06
Assistant Manager
Subway
2014.10 - 2019.12
Caregiver
In Home Support Services
2014.04 - Current
Bachelors - Health Adminstration
Glendale Community College
Administrative Medical Assisting -
Cerro Coso Community College
General Education -
Tahquitz High School
- CPR/ First Aid Training, 02/01/23
- Sexual Harassment Training, 02/01/23
- Water Safety Training, 02/01/23
- Proact Training, 08/01/22
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