Joseph Payne
Fort Lauderdale,FL
Summary
I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating. I also possess excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. I am dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
By the way, I speak fluent English, Spanish, Italian and some Portuguese.
Overview
17
17
years of professional experience
Work History
General Manager
Ocean Manor - Bamboo Beach Tiki Bar
2020.01 - 2024.03
I was responsible for managing inventory and placing orders for liquor and food supplies. Additionally, I created weekly staffing schedules for the entire team and supervised the bartenders, servers and other staff members. I collaborated closely with vendors such as RNDC, Breakthrough, Southern Wine and Spirits, Double Eagles, Gold Coast, and Gulf Stream. I also trained our staff to provide excellent customer service. During the holidays and special events, I organized all of the events at the Tiki bar.
Concierge Agent
Ocean Manor Hotel
2009.01 - 2020.01
Customer Service Representative
Fiat Romeo United Kingdom
2007.01 - 2008.01
Education
Accounting
Roxbury Community College
Boston, MA1993
High School Diploma -
English High Schoo;
Boston, MA1990
Skills
- Schedule Management
- Customer Retention
- Staff Supervision
- Distribution Management
- Vendor Sourcing
- Project Management
Timeline
General Manager
Ocean Manor - Bamboo Beach Tiki Bar
2020.01 - 2024.03
Concierge Agent
Ocean Manor Hotel
2009.01 - 2020.01
Customer Service Representative
Fiat Romeo United Kingdom
2007.01 - 2008.01
Accounting
Roxbury Community College
High School Diploma -
English High Schoo;
Similar Profiles
Matthew AlongiMatthew Alongi
Bartender / Restaurant Server at Beach House Tiki BarBartender / Restaurant Server at Beach House Tiki Bar
Riley BudaiRiley Budai
Waitress at The Beach Tiki BarWaitress at The Beach Tiki Bar
Deva Subashini VishnuvarthanDeva Subashini Vishnuvarthan
Chef at Bamboo Beach Bar & KitchenChef at Bamboo Beach Bar & Kitchen