Joseph Portillo
Hawaiian Falls Waterpark
Waxo,TX
7
years of professional experience
Parks and Services Supervisor at Hawaiian Falls Waterpark with a strong focus on customer service and safety. Expert in team building and operational efficiency, successfully enhancing guest experiences while maintaining high cleanliness standards. Recognized for resolving guest concerns swiftly and ensuring a safe environment during peak periods.
Work History
Parks and Services Supervisor
6 Months- Supported opening and closing procedures, verifying readiness of slides, pools, and common areas.
- Resolved guest concerns promptly, delivering courteous service and clear park information.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Supervised daily attractions operations, ensuring guest safety and adherence to park procedures.
- Monitored attractions for hazards and enforced safety rules during high-volume guest periods.
Game Room Attendant
7 Months- Monitored game room activities to maintain safe, structured play environment for children.
- Sanitized toys, equipment, and high-touch surfaces to support cleanliness standards.
- Set up age-appropriate games and materials for daily recreational programming.
- Enforced facility rules consistently to promote positive behavior and child safety.
Education
High School Diploma
Skills
Goal oriented
Customer service
Attention to detail
Team building
Teamwork and collaboration
Timeline
Parks and Services Supervisor
Hawaiian Falls Waterpark
04.2026 - 10.2026Read More
Game Room Attendant
YMCA Child Development Center
03.2020 - 10.2020Read More
University High School
High School Diploma
Read More