Joseph Rodriguez
Hazleton,PA
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Take 5 Oil Change
07.2024 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Package Handler
UPS
11.2018 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
General Warehouse Worker
Advance Auto Parts
01.2014 - 11.2017
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
Education
GED -
Cuny
The Bronx, NY06-2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Conflict resolution
- Workload management
- Orientation and training
- Employee performance evaluations
Timeline
Assistant Manager
Take 5 Oil Change
07.2024 - 02.2025
Package Handler
UPS
11.2018 - 03.2020
General Warehouse Worker
Advance Auto Parts
01.2014 - 11.2017
GED -
Cuny
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