Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Rodriguez

Hazleton,PA

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Take 5 Oil Change
07.2024 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Package Handler

UPS
11.2018 - 03.2020
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.

General Warehouse Worker

Advance Auto Parts
01.2014 - 11.2017
  • Received and processed warehouse orders using handheld scanner.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
  • Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.

Education

GED -

Cuny
The Bronx, NY
06-2016

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Conflict resolution
  • Workload management
  • Orientation and training
  • Employee performance evaluations

Timeline

Assistant Manager

Take 5 Oil Change
07.2024 - 02.2025

Package Handler

UPS
11.2018 - 03.2020

General Warehouse Worker

Advance Auto Parts
01.2014 - 11.2017

GED -

Cuny
Joseph Rodriguez