Joseph Roisum
Grand Forks,ND
Summary
Highly efficient manager well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
17
17
years of professional experience
Work History
Associate
Red Wing Shoes
08.2016 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Team Lead
Walmart
07.2011 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Designed strategic plan for component development practices to support future projects.
General Manager
Jimmy John's Gourmet Sandwiches
06.2006 - 07.2011
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
Education
High School Diploma -
Blaine High School
Blaine, MN06.2004
Skills
- Cash Handling
- Workplace Safety
- Data Entry
- Preparing Reports
- Point of Sale Operation
- Oral Communication
- New Hire Training
- Time Management
Timeline
Associate
Red Wing Shoes
08.2016 - Current
Team Lead
Walmart
07.2011 - Current
General Manager
Jimmy John's Gourmet Sandwiches
06.2006 - 07.2011
High School Diploma -
Blaine High School
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