Joseph Roncancio
Hallandale,FL
Summary
Operations supervisor with experience in residential valet logistics, facility maintenance, and team leadership. Directed high-volume traffic flows, streamlined staff workflows, and maintained administrative compliance. Delivered consistent, high-end customer service and supported property transitions through vendor coordination.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Valet Supervisor
Beach Club Hallandale (REEF- PARK ONE - 5 Star Val
Hallandale, Florida
11.2024 - Current
- Coordinated team tasks, schedules, and workflows to ensure smooth vehicular movement and high service standards.
- Monitored parking layouts and implemented space-optimization methods to enhance capacity and site safety.
- Supported site logistics and daily valet operations for high-volume residential tower.
- Acted as main contact for resident communication, promptly resolving inquiries and operational concerns.
- Processed guest payments, maintained receipts, and handled liability waiver records for administrative compliance.
Volunteer Operations & Media Coordinator
Iglesia Avivamiento Miami
Hallandale, Florida
12.2018 - Current
- Coordinated event logistics, facility maintenance, and operational readiness for large gatherings, ensuring seamless execution.
- Managed audio-visual production, live broadcasting, and technical setup for weekly operations.
- Led volunteer teams in audio-visual (AV/TV) and service ministries, enhancing team effectiveness and engagement.
- Managed executive leadership schedules, task tracking, and team workflow coordination to streamline operations.
- Worked with cross-functional teams to maintain high operational standards and a strong attendee experience.
Administrative Assistant / Customer Service Repres
Maxcol Cleaning
Miami Gardens, Florida
03.2023 - 10.2024
- Facilitated daily client communication and managed administrative tasks to ensure seamless operations.
- Delivered prompt customer support by answering inquiries and resolving service concerns.
- Processed client payments and billing inquiries while maintaining accurate administrative records.
- Coordinated staff schedules and route planning for efficient field operations.
Education
High School Diploma -
Dr Michael Krop Senior High
Miami06-2023
Biblical And Ministerial Theology With An Emphasis in Counseling. - Theology
Avivamiento Faith College
Online09-2026
Skills
Parking management
- Traffic optimization
- Logistics management
- Site operations and logistics
- Event management
Event production management
- Audio-visual coordination
- Event technology management
- Workflow optimization
- Team supervision and leadership
- Leadership and administration
- Staff and volunteer scheduling
Administrative support
- Customer service and communication
- Resident and client relations
- Conflict resolution
Team coordination
- Policy enforcement
- Facility operations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Valet Supervisor
Beach Club Hallandale (REEF- PARK ONE - 5 Star Val
11.2024 - Current
Administrative Assistant / Customer Service Repres
Maxcol Cleaning
03.2023 - 10.2024
Volunteer Operations & Media Coordinator
Iglesia Avivamiento Miami
12.2018 - Current
High School Diploma -
Dr Michael Krop Senior High
Biblical And Ministerial Theology With An Emphasis in Counseling. - Theology
Avivamiento Faith College