Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Rupp

Kane,PA

Summary

I would like some kind of job outside of the autobile industry.

Overview

30
30
years of professional experience

Work History

Automotive Sales Consultant

Zook Motors Inc.
04.2008 - 08.2024
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
  • Answered telephone and email inquiries from potential customers.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Streamlined sales process with efficient organization of client information and follow-up communications.
  • Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
  • Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.

Automobile Salesperson

Stoltz Jeep Chrysler Dodge
04.1994 - 04.2008
  • Demonstrated in-depth knowledge of financing options to assist clients in obtaining appropriate loans.
  • Improved dealership reputation by maintaining a professional demeanor and high ethical standards throughout all transactions.
  • Negotiated favorable deals for both parties involved, promoting repeat business opportunities in the future.
  • Boosted customer satisfaction by providing exceptional service and addressing their needs promptly.

Education

High School Diploma -

Oil City Area High School
Oil City, PA
06-1975

Skills

  • Resilience under pressure
  • Test drive facilitation
  • Follow-up techniques
  • Trade-in evaluations

Timeline

Automotive Sales Consultant

Zook Motors Inc.
04.2008 - 08.2024

Automobile Salesperson

Stoltz Jeep Chrysler Dodge
04.1994 - 04.2008

High School Diploma -

Oil City Area High School

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Joseph Rupp