Joseph Rupp
Kane,PA
Summary
I would like some kind of job outside of the autobile industry.
Overview
30
30
years of professional experience
Work History
Automotive Sales Consultant
Zook Motors Inc.
04.2008 - 08.2024
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
Automobile Salesperson
Stoltz Jeep Chrysler Dodge
04.1994 - 04.2008
- Demonstrated in-depth knowledge of financing options to assist clients in obtaining appropriate loans.
- Improved dealership reputation by maintaining a professional demeanor and high ethical standards throughout all transactions.
- Negotiated favorable deals for both parties involved, promoting repeat business opportunities in the future.
- Boosted customer satisfaction by providing exceptional service and addressing their needs promptly.
Education
High School Diploma -
Oil City Area High School
Oil City, PA06-1975
Skills
- Resilience under pressure
- Test drive facilitation
- Follow-up techniques
- Trade-in evaluations
Timeline
Automotive Sales Consultant
Zook Motors Inc.
04.2008 - 08.2024
Automobile Salesperson
Stoltz Jeep Chrysler Dodge
04.1994 - 04.2008
High School Diploma -
Oil City Area High School