Joseph Sabrina

Quickly and accurately counted drawers at start and end of each shift.

Built positive relationships with customers to increase repeat business.

Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.

Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Called for backup cashiers during peak times to minimize wait time for customers.
• Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
• Supported front-end procedures to keep items well-stocked to prevent shrinkage.
• Assisted in scheduling staff shifts according to business needs while ensuring adequate coverage at all times.
• Verified customer age requirement for alcohol or tobacco purchases.

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.