Joseph Scaperrotta
Advanced Worldwide Limousine
Wayne,NJ
21
years of professional experience
Detail-oriented professional with experience supporting corporate and private client needs in a fast-paced limousine service environment. Strong in appointment coordination, customer relationship management, and handling special requests. Focused on reliable service, accurate records, and efficient scheduling.
Work History
Client Relations Coordinator
3 Years 5 Months- Managed client communications through calls, emails, and booking confirmations, enhancing service quality at John Peters Professional Limousines.
- Coordinated luxury limousine reservations, ensuring seamless experiences for corporate and private clients.
- Collaborated with external vendors to enhance client relations initiatives and service offerings.
- Updated trip schedules and special requests for chauffeurs and dispatch.
Customer Service Manager
20 Years 10 Months- Handled client inquiries for airport transfers, corporate travel, and special events.
- Managed luxury limousine reservations, dispatch coordination, and chauffeur communication.
- Reviewed trip details for accuracy across bookings, billing, and service notes.
Education
Bachelor of Arts - Political Science And Government
Skills
Customer relationship management
Booking accuracy
Appointment coordination
Patient scheduling
Insurance verification
Service coordination
Time management
Problem solving
Affiliations
- Former Councilman, Township of Belleville, NJ
Timeline
Client Relations Coordinator
John Peters Professional Limousines
06.2023 - CurrentRead More
Customer Service Manager
Advanced Worldwide Limousine
01.2006 - CurrentRead More
Rutgers University
Bachelor of Arts from Political Science And Government
Read More