Joseph Schwartz
Arnold
Summary
Qualified ISR with proven track record in building strong client relationships and driving sales growth. Successfully increased customer satisfaction through tailored solutions and effective communication. Demonstrated expertise in lead generation and closing deals, leveraging negotiation and SAP skills. Throughout career acquired solid understanding of customer expectations, effective sales methods, and in-store experience.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Lennox
08.2021 - 09.2025
- Cultivated relationships with clients to understand needs and provide tailored solutions.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Utilized Salesforce and SAP software to track leads, manage accounts, and streamline communication processes.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Counter Sales Associate II
Lennox
08.2017 - 08.2021
- Presented the companies full Residential line of HVAC and indoor air quality products
- Answered customers questions regarding products, prices, and availability
- Surpassed annual quota
- Maintained friendly and professional customer interactions
- Processed sales transactions accurately using point-of-sale systems and maintained cash drawer integrity.
HVAC Driver
Crestside Ballwin Heating and Cooling
02.2013 - 08.2017
- Operated company vehicles to ensure timely delivery of HVAC equipment and supplies.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Education
Associates of Applied Sciences -
Jefferson College
Hillsboro, Missouri01.2013
Skills
- Self-sufficient
- Exceptional time management
- Goal oriented
- Works well as part of a team
- Committed to obtaining quality results
- Exceptional customer service
- Product knowledge
Timeline
Inside Sales Representative
Lennox
08.2021 - 09.2025
Counter Sales Associate II
Lennox
08.2017 - 08.2021
HVAC Driver
Crestside Ballwin Heating and Cooling
02.2013 - 08.2017
Associates of Applied Sciences -
Jefferson College
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