Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Sergent

Norfolk,VA

Summary

As an Information Systems Technician (IT) aboard the USS Bataan I developed a comprehensive skill set in IT and communications. My responsibilities included managing Information Systems (IS) Administration by building, configuring, deploying, and maintaining networks and information systems, while providing tiered-level customer support for software, hardware, and network issues. I established and maintained Radio Frequency (RF) communications systems, performing spectrum management to support Joint, Fleet, and tactical communications, and ensuring effective communication across the fleet through the handling and transmission of Naval messages. Additionally, I focused on Cybersecurity by implementing security controls, identifying vulnerabilities, and maintaining accreditation support documentation. My role in Communications Security (COMSEC) involved securing and managing COMSEC materials and operating the Management Client/Advanced Key Processor (MGC/AKP) for key management. Throughout my deployment, I utilized incident reporting procedures to investigate disruptions and conducted threat assessments, equipping me with the skills to support complex operations and ensure the security and functionality of information systems and communication channels.

Overview

6
6
years of professional experience

Work History

IT

Navy
04.2021 - Current

Skilled in IS administration, cybersecurity, and communications operations, providing tiered customer support for software, hardware, and networks. Responsible for configuring, deploying, and maintaining networks and information systems while ensuring security compliance and risk management. Conducted vulnerability assessments, implemented corrective actions, and managed COMSEC materials to safeguard communications. Proficient in incident reporting, threat analysis, and circuit restoration across RF communications systems, supporting Defensive Cyberspace Operations (DCO) within the Department of Defense Information Network (DODIN).

ClickList Associate

Kroger
06.2019 - 03.2021

Efficiently selected and assembled online customer orders, ensuring product quality and freshness. Processed payments and loaded orders for customer pickup, while delivering exceptional customer service. Adhered to food safety regulations and company guidelines, maintained cleanliness and organization of work areas, and communicated effectively with customers regarding order accuracy and substitutions. Contributed to team training and supported continuous improvement initiatives.

Education

High School Diploma -

Lakeview High School
St. Clair Shores, Michigan
05-2019

Skills

    USS Bataan, [July 2023 to April 2024]
    [Mediterranean, Persian Gulf, Red Sea]

    Information Systems Administration: Built, configured, deployed, and maintained networks and information systems, providing tiered-level customer support for software, hardware, and network issues to ensure seamless operations for end users

    Communications Operations: Established, monitored, and maintained Radio Frequency (RF) communications systems, performing spectrum management to support Joint, Fleet, and tactical communications Handled, stored, transmitted, and retrieved Naval messages to facilitate effective communication across the fleet

    Cybersecurity: Planned and implemented security controls to protect networks and information systems Identified vulnerabilities and performed corrective actions to ensure system confidentiality, integrity, and availability Conducted security tests and maintained accreditation support documentation to meet security specifications

    Communications Security (COMSEC): Secured and managed COMSEC materials, ensuring proper storage and physical security Operated the Management Client/Advanced Key Processor (MGC/AKP) to manage key material, supporting local key generation, encryption, decryption, and destruction

    Incident Response: Utilized incident reporting procedures to investigate and respond to disruptions, ensuring continuity of operations Conducted threat and vulnerability assessments, identifying deviations from acceptable configurations and recommending appropriate mitigation measures

Timeline

IT

Navy
04.2021 - Current

ClickList Associate

Kroger
06.2019 - 03.2021

High School Diploma -

Lakeview High School

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Joseph Sergent