Joseph Shaia
Austin,TX
Summary
Highly motivated and results-driven. Demonstrated success in achieving sales targets, building strong client relationships, and delivering solutions. Possesses exceptional interpersonal skills and product knowledge to drive customer satisfaction and loyalty. Eager to contribute enthusiasm and dedication to a dynamic sales team and continue growing in the IT sales domain.
Overview
6
6
years of professional experience
Work History
Inside Data Center Sales Executive
Dell Technologies
08.2023 - Current
- Responsible for all commercial acquisition accounts across Illinois, Iowa, and St. Louis storage sales for 4 quarters
- FY24H: Achieved 123% of Quota and recognized for highest activity across 13 iDCSEs
- Generated over $4M in pipeline and booked over $550K in driven revenue in 5 quarters
- Exceeded sales goals and service targets by cultivating and securing new customer relationships.
- Weekly: 18+ customer calls, 2+ partner meetings, $200K in pipeline
Emerging Technologies Specialist
Dell Technolgies
11.2022 - 07.2023
- Discovered over 105 potential business prospects with a projected value of $1.8 million within a span of three quarters, while consistently achieving performance targets.
- Employed a diverse range of sales approaches, including cold calling, leveraging LinkedIn connections, utilizing Salesforce tools, and utilizing Outlook for communication, to generate demand and drive sales.
- Developed expertise in core data center technologies such as all-flash storage, hyper- converged infrastructure, and data protection, enabling businesses to start their digital transformation.
Security Officer
Spectre Guard
06.2022 - 12.2022
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
Store Manager
British Petroleum, BP
03.2019 - 05.2022
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Increased sales by over 20% within first year and decreased overhead costs by 4%.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided strong service to customers, increasing customer loyalty 34%.
Education
Bachelor of Science - Dual Major in Biology & Health Sciences
Cleveland State University
Cleveland, OH05.2020
Skills
- Sales Presentations
- Cross-selling techniques
- Objection handling
- Strategic Prospecting
- Leadership
- Coachability
- Proficient in Microsoft Office
- Customer Relationship Development
Timeline
Inside Data Center Sales Executive
Dell Technologies
08.2023 - Current
Emerging Technologies Specialist
Dell Technolgies
11.2022 - 07.2023
Security Officer
Spectre Guard
06.2022 - 12.2022
Store Manager
British Petroleum, BP
03.2019 - 05.2022
Bachelor of Science - Dual Major in Biology & Health Sciences
Cleveland State University