Joseph Sletten

HM Restaurant Group

11.2015 - Current

Increased event bookings by customizing private event packages to meet client needs.
Streamlined event booking process by implementing an efficient scheduling system.
Built a strong network within the local community through attending industry functions and engaging with key stakeholders.
Implemented innovative décor concepts that elevated the overall ambiance of each event, resulting in increased word-of-mouth referrals.
Conducted site visits with potential clients, highlighting venue features and discussing customization options.
Oversaw contract negotiations with clients and vendors, protecting company interests while maintaining positive relationships.
Managed all aspects of event planning, from initial concept to post-event follow-up, ensuring seamless execution.
Maintained detailed records of all past events, aiding in future planning efforts and reducing duplication of effort.
Trained and supervised support staff during events, fostering a collaborative environment focused on excellent service delivery.
Coordinated catering services for events, working closely with culinary staff to create tailored menus based on client preferences.
Enhanced customer satisfaction by providing personalized attention and prompt responses to inquiries.
Managed administrative logistics of events planning, event booking, and event promotions.
Utilized job-related software to create standard guidelines, calendars and budgets for each event.