Joseph Smith
Preston,CT
Summary
Dynamic leader with proven expertise in enhancing team productivity and performance at Frito-Lay. Excelled in staff training and coaching, implementing measures that significantly improved operational efficiency. Skilled in complaint handling and team building, fostering a collaborative environment that drives success. Demonstrated ability to mentor and develop staff, leveraging both hard and soft skills to achieve organizational goals.
Overview
38
38
years of professional experience
Work History
Team Supervisor
Frito-Lay
12.2022 - 02.2025
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
SME
Frito-Lay
12.2020 - 12.2022
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
Material Handler
Frito-Lay
01.2020 - 12.2020
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Transported inventory items to appropriate locations.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Packed items into appropriate containers for shipment.
Bell Captain
Foxwoods Resort and Casino
11.1997 - 03.2019
- Trained and supervised new staff members on baggage handling procedures.
- Stored luggage for guests, retrieving baggage and items when notified.
- Maintained AAA Standards
- Oversaw daily operations of Bell Service team
- Interviewed, trained and supervised team
Soldier
USArmy
07.1987 - 03.1995
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Performed as fire team member during situational training exercises and artillery dismounted battle drills.
- Trained in artillery tactics, weapons and medical procedures for well-rounded field support.
Education
No Degree - Computer Science
Thames Valley
Norwich, CTSkills
- Complaint handling
- Assignment delegation
- Team scheduling
- Performance improvement
- Staff training
- Coaching
- Shift scheduling
- Flexible schedule
- Team building
Timeline
Team Supervisor
Frito-Lay
12.2022 - 02.2025
SME
Frito-Lay
12.2020 - 12.2022
Material Handler
Frito-Lay
01.2020 - 12.2020
Bell Captain
Foxwoods Resort and Casino
11.1997 - 03.2019
Soldier
USArmy
07.1987 - 03.1995
No Degree - Computer Science
Thames Valley
Similar Profiles
Markia HaywardMarkia Hayward
Route Service Sales Representative at Frito LayRoute Service Sales Representative at Frito Lay
Pedro DiazPedro Diaz
District Sales Leader (DSL) at FRITO LAYDistrict Sales Leader (DSL) at FRITO LAY
Priscilla SamuidioPriscilla Samuidio
Detail-oriented Sorter/Stock Replenisher at Frito-LayDetail-oriented Sorter/Stock Replenisher at Frito-Lay
Branden KeoBranden Keo
Merchandiser at Frito LayMerchandiser at Frito Lay
Brooke BollesBrooke Bolles
Catering Server at A Thyme To CookCatering Server at A Thyme To Cook