Joe Smith
Greensboro,NC
Summary
Knowledgeable Territory Manager with proven track record in overseeing multiple locations and driving operational excellence. Successfully managed teams to improve customer satisfaction and streamline processes. Demonstrated leadership and strategic planning skills to achieve business goals and foster team collaboration.
Overview
20
20
years of professional experience
Work History
Territory Manager West
Reebok
02.2025 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
District Manager
Spare Group
03.2023 - 02.2025
- Responsible for over 30 million in total volume
- Manage 20 stores from 5 major brands including Aeropostale, Lucky Brand Jeans, Brooks Brothers, Reebok and Eddie Bauer across North Carolina and Virginia
- Duties include recruiting, hiring, developing and retaining team members from Store Manager level down to Sales Associate Level
- Conduct monthly district audits, PNL focus, driving exceptional results
- Driving sales and maintaining profitability in all 20 locations that I manage
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
District Manager
Reebok
08.2022 - 03.2023
- Promoted to District Manager to oversee 10 Reebok locations
- Responsible for 15 million dollars in volume across the Mid-Atlantic region
- Duties include PNL focus, district audits and people/talent development and retention
Store Manager
Reebok
07.2019 - 08.2022
- Opened new Location in Round Rock, Texas
- Promoted to #5 overall volume door in San Marcos, Texas in October of 2020
- Companies only 100% Loss Prevention Audit score
- Interim District Manager from October 2021 to April 2022, overseeing 13 stores.
- Recruiting, Hiring and Training at Store and District level
Store Manager
Puma
01.2018 - 04.2019
- Led store to 21% sales compared to PY
- Led store to highest audit score (97%) in previous 3 years of stores history
- Continued to meet and exceed company deadlines
- PNL Focus
Store Manager
Reebok
09.2012 - 04.2019
- Managed 4 different locations
- Volume ranged from 1.2 million to 3.1 million
- PNL Focus and Bottom-Line Profit
Assistant Store Manager
The Sports Authority
08.2005 - 08.2012
- 20 million Dollar volume store
- District Trainer and leader
- Filled in as District Manager when Boss was on vacations/meetings
Skills
- Effective team engagement
- Customer engagement strategies
- Strong organizational skills
- Expertise in sales strategies
- Strategic objectives and outcomes
- Lead prospecting
- Goal setting
- Sales forecasting
- Sales training
Awards
Reebok Leadership Program (LEAD) - January 2015 - January of 2017, The LEAD program is for high potential leaders expected to grow 2+ positions within their careers. I graduated the program in January of 2016 after successfully exploring and developing my leadership style to be effective as a leader of business, process, and people. I was one of only two Reebok Store Managers to take part in the LEAD program. This involved multiple meetings to discuss a strategy to increase the internal promotion rate of the company. I presented a solution themed Invest, Improve, and Inspire to the head of the Adidas Group, President, Head of Human Resources, and the Head of Retail North America. The project was approved and went into effect January 1, 2016.
Timeline
Territory Manager West
Reebok
02.2025 - Current
District Manager
Spare Group
03.2023 - 02.2025
District Manager
Reebok
08.2022 - 03.2023
Store Manager
Reebok
07.2019 - 08.2022
Store Manager
Puma
01.2018 - 04.2019
Store Manager
Reebok
09.2012 - 04.2019
Assistant Store Manager
The Sports Authority
08.2005 - 08.2012
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