Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Donor Referral Specialist II
VisionGift
Portland, OR
03.2021 - 12.2023
Received new donor referrals from a variety of sources, including hospitals, funeral homes, and Medical Examiner Officer
Approached and communicated with the families of donors by phone regarding the donation process
Performed initial donor screenings of referrals by gathering the donor's medical information from a variety of sources including electronic medical records
Determined donor suitability for recovery of tissue
Coordinate tissue recoveries with VG staff and other agencies
Target Security Specialist
Target
Portland, OR
11.2020 - 03.2021
Provided a safe environment for both team members and the guests
Primary focus on safety while deterring theft
Providing great customer service to anyone and everyone
Wrote up incidents that occur on property and follow the chain of command to report events
Operated camera system and to make copies of video incidents to save for future use
Worked with the Portland Police to file and provide copies of any criminal evidence
Crematory Operator
First Call Mortuary Services
Portland, OR
05.2019 - 09.2020
Cremated descendants in a timely manner
Transported persons after death to their intended destination
Took phone calls, filled out referral paperwork, and managed transport team
Worked with the Multnomah County Medical Examiner on death scene and homicide investigations
First Call Removal Technician
Portland Cremation Center
04.2018 - 05.2019
Transported decedents from hospitals, nursing homes, hospice facilities and residential homes to various funeral homes
Talk to families and answered their questions about next steps and funeral arrangements
Used company van and made sure equipment was presentable
Apprentice Embalmer
Mililani Memorial Park and Mortuary
Waipahu, HI
09.2014 - 03.2018
Worked with families and took care of their loved ones by providing great customer service
Transported deceased persons from place of death to funeral home
Embalmed persons in preparation for funeral
Sales Associate
City Mill
Kaneohe, HI
02.2014 - 09.2014
Provided customer service in person and over phone
Cut lumber
Operated Forklift
Maintained shop cleanliness and safe working conditions
Education
Some College (No Degree) - Psychology
Windward Community College
Kaneohe, HI
Some College (No Degree) - Business
Point Loma Nazarene University
San Diego, CA
Skills
Works well under pressure
Capable of leading a team to accomplish tasks
Experienced at providing exceptional customer service
Skilled in crisis intervention and de-escalation techniques