Joseph Thiel

• Drove large vehicles through crowded streets and over the road for extended periods of time.
• Handled large amounts of cash, coin, and other liability with security and discretion as the priority.
• Optimized routes based on time windows and blackout periods.
• Efficiently completed stops in optimal or less time per standards.
• Memorized several systems and procedures involving Automated Teller Machines, automated safe systems for commercial customers, handheld functions, building procedures, as well as security and integrity procedures.
• Trained multiple people on basic functions and procedures of routes.
• Altered ALL stops in internal system to line up with real world times and GPS locations to ensure route was optimized through internal system properly to reduce route issues.
• Helped Branch Manager coordinate with biller to ensure customers were only getting charged for the proper services.
• Scheduled follow-up stops for missed services and coordinated with customers for ATM meets and issues with machines.
• Helped set up new locations in internal system.
• Preformed ATM audits.
• Preformed route surveillances.
• Conducted monthly meetings.
• Coached route personnel if there was a service issue with an ATM that needed to be corrected.
• Met with foreign couriers and FLM for ATM projects.
• Conducted research on ATM paperwork and POD's when required.
• Coordinated with vault personnel to build routes via template and from scratch for normal operations and holidays.
• Branch Opening/Closing.
• Coordinated with CMS manager to ensure route personnel were scanning packages in correctly and to brief them of any oddities that may be coming.
• Created a dynamic schedule weekly for a standard route count of 9 and a max of 12.
• Managed employee hours to ensure little to no overtime.
• Worked with Branch Manager to ensure routes were within standard hours.

• Drove large vehicles through crowded streets and over the road for extended periods of time.
• Handled large amounts of cash, coin, and other liability with security and discretion as the priority.
• Optimized routes based on time windows and blackout periods.
• Efficiently completed stops in optimal or less time per standards.
• Memorized several systems and procedures involving Automated Teller Machines, automated safe systems for commercial customers, handheld functions, building procedures, as well as security and integrity procedures.
• Trained multiple people on basic functions and procedures of routes.
• Handled between 20 to 60 customer stops per day

Managed over all store crew as well as direct management of Assistant and PIC's

• Made several productivity documents to help simplify and expedite day to day operations.
• Ensured normal operation of store functions
• Completed daily paperwork
• Helped make hiring/firing decisions

• Drove large vehicles through crowded streets and over the road for extended periods of time.
• Handled large amounts of cash, coin, and other liability with security and discretion as the priority.
• Optimized routes based on time windows and blackout periods.
• Efficiently completed stops in optimal or less time per standards.
• Memorized several systems and procedures involving Automated Teller Machines, automated safe systems for commercial customers, handheld functions, building procedures, as well as security and integrity procedures.
• Trained multiple people on basic functions and procedures of routes.
• Handled between 20 to 60 customer stops per day

General Manager

• Managed over all store crew as well as direct management of Assistant and PIC's
• Completed Produce and Product orders in a timely manor to ensure proper store operation.
• Made bank runs for deposits and change.
• Visited with franchisee's and vendors for meetings to discuss finances and negotiate prices of goods.
• Made several productivity documents to help simplify and expedite day to day operations.
• As well as all duty's listed in "PIC"

PIC

• Managed over a small crew and ensured basic store operations.
• Ensured that all cleaning tasks were completed by end of day.
• Filled out paperwork and checklists to ensure smooth function.
• Sliced meats and vegetables daily for food preparation.

Delivery Driver

• Efficiently delivered product so several customers per day.
• Helped with in-shop duties such as stocking, rotating product, making food, taking orders, keeping the store clean, etc.

• Learned basic functions of employment and being effective.
• Learned how to operate cash registers as well as how to handle cash and credit transactions.
• Preformed proper cleaning procedures and how to keep facility clean.
• Ensured that all patrons were following basic rules and safety procedures
• Food preparation for concession stand.
• Interacted directly with customers to help them in any way I was able.