Joseph Tomas
Kenmore,WA
Summary
Highly motivated and detail-oriented healthcare informatics graduate with a strong foundation in data analysis, healthcare systems, and project management. Proficient in Microsoft Office Suite and experienced in managing patient data, scheduling, and communication within healthcare environments. Demonstrated ability to streamline processes, enhance data accuracy, and improve operational efficiency. Adept at collaborating with multidisciplinary teams to achieve project goals. Recognized for excellent interpersonal skills, customer service, and maintaining a 3.7 GPA while working. Seeking a health data analyst role to leverage technical expertise and healthcare knowledge to drive data-driven decision-making and improve patient outcomes.
Overview
7
7
years of professional experience
Work History
Medical Office Representative
Pacific Medical Centers
09.2024 - Current
- Provided outstanding customer service that resulted in high levels of patient satisfaction through prompt attention to their needs.
- Effectively managed high-stress situations while maintaining professionalism under pressure, ensuring a positive experience for both patients and staff.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and check-in procedures.
- Maintained a clean, organized waiting area to create a welcoming environment for patients and visitors.
Technician/Warehouse Assistant
AVI-SPL
06.2019 - 09.2024
- Managed inventory tracking for IT devices, enhancing accuracy and efficiency
- Updated software and firmware on devices, reducing deployment time and costs
- Coordinated with Project Managers to meet project requirements and timelines
IT Intern
Valley Medical Center
04.2024 - 06.2024
- Collaborated on creating new specialty clinic and patient visit types in Epic
- Reorganized and streamlined documentation in OneNote for Revenue Cycle and Access Teams
- Participated in team meetings, ensuring accurate documentation and communication
Backroom Team Associate
Target
06.2017 - 09.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Ensured inventory accuracy and proper execution of backroom processes
- Provided excellent customer service and maintained organizational standards
Education
Bachelor of Science - Healthcare Informatics
Bellevue College
Bellevue, WA06-2024
Skills
- Front desk operations
- HIPAA compliance
- Time management expertise
- Detail-oriented
Timeline
Medical Office Representative
Pacific Medical Centers
09.2024 - Current
IT Intern
Valley Medical Center
04.2024 - 06.2024
Technician/Warehouse Assistant
AVI-SPL
06.2019 - 09.2024
Backroom Team Associate
Target
06.2017 - 09.2017
Bachelor of Science - Healthcare Informatics
Bellevue College
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