Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JOSEPH TOMASIK

Lackawanna,New York

Summary

Seasoned professional with a robust background in transportation and customer service, demonstrated during roles with Uber and Olmsted Center for Sight. Leveraged expert route planning and unparalleled customer support skills to enhance operational efficiency and passenger satisfaction. Excelled in strategic planning, improving transportation routes for cost reduction, and mentoring individuals as a job coach. Coached individuals in jobs where sorting and folding laundry was part of job

Overview

29
29
years of professional experience

Work History

Delivery Courier

Doordash

Transportation Driver

Uber Driver

Uber
05.2018 - Current
  • Provide professional and safe Transportation to passengers from all over the world in WNY
  • Provide superior customer service by offering friendly transportation and accommodations
  • Provide a safe and clean vehicle.

Transportation Coordinator, Office Assistant, and Job Coach

Olmsted Center for Sight
06.2008 - 07.2011
  • Scheduled and provided transportation for patients of the Olmsted Center Low Vision Clinic
  • Performed several office duties including utilizing computers and phones to arrange and schedule transportations accordingly
  • Hired and supervised another driver
  • Utilized my superior customer service to grow transportation over time
  • Served as a job coach for the visually impaired
  • Assisted with the development of new transportation routes that would reduce overall costs.

Sales Associate

Walmart
05.1995 - 08.1996
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma - undefined

Frontier Central High School
Hamburg, NY

Skills

Detail Oriented

Job Coaching

Customer Service

Route Planning

Online Order Processing

Data Entry

Word Processing

Product Knowledge

Team Collaboration

Appointment Scheduling

Customer Support

Inbound and Outbound Calling

Transportation Management

Delivery Management

File Organization

Strategic Planning

References

Joseph Best - Hamburg, NY TMSI Trucking 716-583-1762  Years Known 40

John Halas - Hamburg, NY Business owner Ghost Writer 323-570-4473 Years Known 30

Christine Jewell - Brant, NY  Walmart 716-4000-3598 years known 29

Tony Catuzza- Lackawanna,  Lackawanna Police NY 716-713-8413 years known 16

James Urbaan - Cheektowaga, NY, St. Joe"s Hospital 717-393-1483


Timeline

Uber Driver

Uber
05.2018 - Current

Transportation Coordinator, Office Assistant, and Job Coach

Olmsted Center for Sight
06.2008 - 07.2011

Sales Associate

Walmart
05.1995 - 08.1996

Delivery Courier

Doordash

Transportation Driver

High School Diploma - undefined

Frontier Central High School

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JOSEPH TOMASIK