Joseph Tyler
Pilesgrove,NJ
Summary
Experienced with customer service, sales strategies, and product knowledge. Utilizes effective communication skills to engage clients and resolve issues. Track record of fostering client loyalty and achieving sales targets.
Overview
26
26
years of professional experience
Work History
Sales and Service Specialist
Fulton Bank
04.2025 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Facilitated product demonstrations to enhance customer understanding and engagement.
- Collaborated with team members to streamline sales processes and improve service delivery.
- Analyzed customer feedback to identify trends and recommend service improvements.
- Researched client requests to create best possible solutions for diverse needs.
Freelance Hairstylist
01.2019 - Current
- Greeting customers, scheduling appointments, determining client requirements, cutting and trimming hair, straightening or curling hair, coloring and bleaching hair, and maintaining hair cutting tools all while at the customers home or place of choice for services.
Sally Beauty
01.2019 - 01.2023
- Oversees the daily operations of a Sally Beauty store, ensuring excellent customer service, sales performance, and efficient store management. Driving sales, assisting customers with beauty product selection, and ensuring a positive shopping experience. Hiring, training, and managing staff, setting performance goals, and fostering a productive work environment. Managing stock levels, ordering products, and ensuring displays are well-organized and visually appealing. Overseeing store procedures, maintaining store cleanliness, and ensuring compliance with company policies and safety regulations.
GNC
01.2016 - 01.2019
- Achieve and exceed daily sales and productivity goals, while developing others to do the same. Lead a selling culture through building customer loyalty, creating personalized shopping experiences and fostering long lasting relationships. Create external, community relationships that grow sales.
Master Colorist
JC Penny Hair Salon
01.2006 - 01.2016
- Washing, coloring and cleaning hair, recommending and selling salon products and staying updated on ongoing hair styling trends all while providing exceptional customer service.
Night Check Supervisor
United States Navy
01.2000 - 01.2005
- Manifest all ships needs for 90+ at sea. Ordering, receiving, stocking, and inspecting parts and equipment needed for the daily tasks of aviation mechanics, taking responsibility for doing basic financial accounting tasks, and upkeep of parts inventory systems.
Education
Graduated -
Woodstown High School
01.2000
Graduated - Cosmetology
Salem County VoTech
01.2000
Associate of Applied Science - Business
Salem Community College
Carney's Point, NJ12-2016
Skills
- Sales presentations
- CRM proficiency
- Cold calling
- Performance tracking
Timeline
Sales and Service Specialist
Fulton Bank
04.2025 - Current
Freelance Hairstylist
01.2019 - Current
Sally Beauty
01.2019 - 01.2023
GNC
01.2016 - 01.2019
Master Colorist
JC Penny Hair Salon
01.2006 - 01.2016
Night Check Supervisor
United States Navy
01.2000 - 01.2005
Graduated - Cosmetology
Salem County VoTech
Graduated -
Woodstown High School
Associate of Applied Science - Business
Salem Community College