Joseph Vasquez
Corpus Christi,TX
Summary
Highly motivated and well-rounded professional with 10 years of experience spanning operations, warehousing, sales, customer service, and ISO 9001:2015 quality management systems. Recognized for being a fast learner, dependable team member, and highly organized individual with a strong ability to adapt to new challenges and environments. Proven track record of improving operational efficiency, maintaining quality standards, managing customer relationships, and supporting business growth. Skilled at multitasking, problem-solving, and collaborating across departments to achieve company objectives while consistently delivering exceptional results.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Sales Support Representative
Ferguson Industrial
Corpus Christi, Texas
06.2025 - Current
- Managed customer inquiries to ensure timely and accurate responses.
- Coordinated order processing with internal teams and clients for smooth transactions.
- Assisted sales representatives by preparing quotes and product information efficiently.
- Ensured compliance with ISO and Ferguson operating procedures for quality assurance.
- Streamlined communication between departments to improve workflow efficiency.
- Processed customer orders, exchanges, and returns, and kept customers informed about progress.
- Maintained positive brand identity, leveraging strategic customer relation initiatives to promote affirmative relationships with clients and partners.
- Managed multiple projects simultaneously while meeting deadlines consistently.
Warehouse Supervisor
Ferguson Industrial
Corpus Christi, Tx
10.2023 - 06.2025
- Supervised daily warehouse operations and ensured efficient workflow.
- Trained new staff on safety protocols and operational procedures.
- Managed inventory levels and coordinated stock replenishment efforts.
- Conducted regular inspections to maintain equipment and facility standards.
- Implemented process improvements to enhance productivity and safety compliance.
- Addressed employee concerns and facilitated effective communication within the team.
- Maintained accurate records of shipments, inventory, and employee performance reports.
- Supervised loading and unloading of materials from incoming trucks.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Developed and maintained ISO documentation and quality management systems.
- Conducted internal audits to ensure compliance with ISO standards.
- Trained staff on ISO procedures and quality assurance practices.
- Coordinated corrective actions for non-conformities identified during audits.
- Facilitated management reviews to assess the effectiveness of the quality system.
- Supported external audits by preparing necessary documentation and records.
Warehouse Associate
Ferguson Industrial
Corpus Christi, Tx
01.2023 - 10.2023
- Operated warehouse equipment to facilitate efficient loading and unloading processes.
- Maintained accurate inventory records using warehouse management systems.
- Prepared shipments by packaging products according to safety standards.
- Collaborated with team members to optimize workflow and reduce delays.
- Ensured cleanliness and organization of the warehouse environment daily.
- Assisted in training new staff on safety protocols and operational procedures.
- Conducted regular inspections of equipment for maintenance and safety compliance.
- Followed all safety guidelines to promote a safe working environment for all employees.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Developed and maintained ISO documentation and quality management systems.
- Conducted internal audits to ensure compliance with ISO standards.
- Trained staff on ISO procedures and quality assurance practices.
- Coordinated corrective actions for non-conformities identified during audits.
- Facilitated management reviews to assess the effectiveness of the quality system.
- Monitored regulatory changes impacting ISO compliance requirements.
- Supported external audits by preparing necessary documentation and records.
- Created action plans to address any deficiencies found in the QMS system.
- Identified discrepancies between planned objectives and actual results, then recommended appropriate corrective action plans.
Warehouse Supervisor
Summit Electric Supply
Corpus Christi, Tx
08.2020 - 09.2022
- Supervised daily warehouse operations and ensured efficient workflow.
- Trained new staff on safety protocols and operational procedures.
- Managed inventory levels and coordinated stock replenishment efforts.
- Implemented process improvements to enhance productivity and safety compliance.
- Maintained accurate records of shipments, inventory, and employee performance reports.
- Supervised loading and unloading of materials from incoming trucks.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Implemented Lean Manufacturing principles in order to streamline operations and reduce waste throughout the facility.
- Conducted regular Lean audits, ensuring adherence to principles and identifying opportunities for further improvement.
Warehouse Associate
Corpus Christi Gasket & Fstnr
Corpus Christi, Tx
03.2017 - 08.2020
- Operated warehouse equipment to facilitate efficient loading and unloading processes.
- Maintained accurate inventory records using warehouse management systems.
- Prepared shipments by packaging products according to safety standards.
Education
NCCER - Welding
Southern Careers Institute
Corpus Christi, Texas 01.2024 - 09.2024
Mary Carroll High School
Corpus Christi, TexasSkills
Results-driven professional with 10 years of experience in operations, warehousing, sales, customer service, and ISO 9001:2015 quality management systems Expertise in enhancing operational efficiency, upholding quality standards, and fostering customer relationships Capable of effective multitasking and problem-solving while collaborating across departments to drive business growth and achieve company objectives
Results-driven professional with 10 years of experience in operations, warehousing, sales, customer service, and ISO 9001:2015 quality management systems Expertise in enhancing operational efficiency, upholding quality standards, and fostering customer relationships Capable of effective multitasking and problem-solving while collaborating across departments to drive business growth and achieve company objectives
References
References available upon request.
Timeline
Sales Support Representative
Ferguson Industrial
06.2025 - Current
NCCER - Welding
Southern Careers Institute
01.2024 - 09.2024
Warehouse Supervisor
Ferguson Industrial
10.2023 - 06.2025
Warehouse Associate
Ferguson Industrial
01.2023 - 10.2023
Warehouse Supervisor
Summit Electric Supply
08.2020 - 09.2022
Warehouse Associate
Corpus Christi Gasket & Fstnr
03.2017 - 08.2020
Mary Carroll High School