Joseph Vecchiarelli
Jacksonville Beach,FL
Summary
Dynamic and results-driven professional with over 11 years of experience in cultivating customer loyalty through exceptional service. Expertise in crafting profitable drink menus, managing cash sales, and overseeing bar inventory to ensure operational efficiency and profitability. Proven ability to enhance client relationships and optimize product placement through strategic account management. Strong track record of driving business growth and brand visibility achieved by leveraging negotiation skills and market analysis to foster long-term partnerships and consistently meet sales targets.
Overview
12
12
years of professional experience
Work History
On Premise Account Manager
Champion Brands Inc
2025.01 - Current
- Developed and maintained strong relationships with on-premise clients to support business growth.
- Engaged with key accounts to strengthen relationships, ultimately improving customer retention and loyalty.
- Facilitated training sessions for staff on product knowledge and upselling techniques.
- Crafted customized beverage menus for special events, ensuring alignment with client preferences.
- Conducted regular inventory evaluations to ensure compliance with company standards and enhance resource efficiency.
- Generated new business opportunities through prospecting and networking activities, expanding the company''s market share.
- Delivered regular progress reports to senior management, highlighting key successes as well as areas requiring improvement or adjustment in order to achieve performance goals.
- Provided ongoing support and guidance to clients throughout the implementation process, fostering trust and confidence in our offerings.
- Worked closely with marketing to develop targeted promotional materials that resonated with clients and prospects alike, effectively driving interest and demand for our offerings.
- Coordinated events and product launches at various venues, showcasing the company''s latest offerings while driving brand awareness among target audiences.
- Maximized sales potential within assigned territory by identifying key decision-makers and cultivating lasting relationships with them.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Analyzed competitor offerings and market trends to optimize product promotion strategies.
Bar Manager
Surfer The Bar
2017.01 - 2023.11
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Improved customer service rankings by resolving issues quickly and accurately.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Motivated staff to perform at peak efficiency and quality.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Bartender
Mavericks
2016.05 - 2018.05
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barback
Suite
2014.04 - 2016.05
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Bachelor Of Business - Business Administration
Jacksonville University
Jacksonville, FL06.2016
Skills
- Sales Promotion
- Cost Control
- Inventory Management
- Bar Management
- Responsible Alcohol Service
- Rule Enforcement
- Staff Training
- Vendor Relationship Management
- Performance Monitoring
- Outgoing Personality
Timeline
On Premise Account Manager
Champion Brands Inc
2025.01 - Current
Bar Manager
Surfer The Bar
2017.01 - 2023.11
Bartender
Mavericks
2016.05 - 2018.05
Barback
Suite
2014.04 - 2016.05
Bachelor Of Business - Business Administration
Jacksonville University
Skills
- Team Leadership
- Guest Interaction
- Staff Scheduling
- Wine and Liquor Knowledge
- Menu Updating