
Dynamic Records Specialist with proven expertise at the South Bend Police Department, excelling in document management and customer service. Skilled in computer efficiency and research, I effectively handle sensitive information while ensuring accurate report processing. Recognized for exceptional phone skills and a commitment to delivering accurate information to the public. I also work very well with coworkers and local Departments that need assistance
Initially worked at the front desk, interacting with customers and filing detailed reports.
Interacted with officers and detectives and placed reports, documents, and evidence in proper locations.
Interacted with customers on the phone
Currently work in the records department where I also interact with customers, process reports, count the drawer, and handle with sensitive information
Proficiency with a computer and phone, good customer service etiquette
Searching reports and providing proper information to individuals
Stocked shelves
Interacted with customers to find products
Used a cash register regularly
Customer service skills such customers finding products and orders, and interacting with individuals
Used a cash register where I had to accurately count money and make sure all deposits were correct
Computer efficiency
Document Scanning
Cash handling
Customer service etiquette
Phone skills
Research/Information retrieval
Proficient with the CAD system and ADSI