Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Wachowiak

South Bend,IN

Summary

Dynamic Records Specialist with proven expertise at the South Bend Police Department, excelling in document management and customer service. Skilled in computer efficiency and research, I effectively handle sensitive information while ensuring accurate report processing. Recognized for exceptional phone skills and a commitment to delivering accurate information to the public. I also work very well with coworkers and local Departments that need assistance

Overview

4
4
years of professional experience

Work History

Records Specialist

South Bend Police Department
South Bend, Indiana
04.2024 - Current

Initially worked at the front desk, interacting with customers and filing detailed reports.

Interacted with officers and detectives and placed reports, documents, and evidence in proper locations.

Interacted with customers on the phone

Currently work in the records department where I also interact with customers, process reports, count the drawer, and handle with sensitive information

Proficiency with a computer and phone, good customer service etiquette

Searching reports and providing proper information to individuals

Stocker

Gordon Food Service
Mishawaka
01.2024 - 04.2024

Stocked shelves

Interacted with customers to find products

Used a cash register regularly

Cashier

Walgreens
Granger, IN
04.2022 - 05.2023

Customer service skills such customers finding products and orders, and interacting with individuals

Used a cash register where I had to accurately count money and make sure all deposits were correct

Education

No Degree - Criminal Justice

Ivy Tech
South Bend, IN
04.2026

Skills

    Computer efficiency

    Document Scanning

    Cash handling

    Customer service etiquette

    Phone skills

    Research/Information retrieval

    Proficient with the CAD system and ADSI

Timeline

Records Specialist

South Bend Police Department
04.2024 - Current

Stocker

Gordon Food Service
01.2024 - 04.2024

Cashier

Walgreens
04.2022 - 05.2023

No Degree - Criminal Justice

Ivy Tech